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Article ID: 812599 - Last Review: February 27, 2014 - Revision: 6.4

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows registry

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SYMPTOMS

Network traces show that opportunistic locking (oplocks) are not granted to computers on which Windows was installed by using the Sysprep tool.

Additionally, during startup, the "Applying computer settings" screen appears and remains for longer than you expect.

CAUSE

This problem exists between computers that have duplicate Globally Unique Identifiers (GUIDs) in the following registry value:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
Value: GUID

RESOLUTION

Windows XP

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

Service pack information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size   File name 
   -----------------------------------------------------
   06-Feb-2003  19:58  5.1.2600.1167  77,824 Srvsvc.dll

Windows 2000

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/ ) How to obtain the latest Windows 2000 service pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date        Time  Version        Size    File name
   -------------------------------------------------------
   24-Feb-2003 18:05 5.0.2195.6669  405,872 Mrxsmb.sys
   24-Feb-2003 18:05 5.0.2195.6669  167,824 Rdbss.sys
   17-Feb-2003 19:03 5.0.2195.6664  237,712 Srv.sys 
   24-Feb-2003 22:10 5.0.2195.6663   74,000 Srvsvc.dll 
   24-Feb-2003 22:10 5.0.2195.6666   87,312 Win32spl.dll


Note For a Microsoft Windows Server 2003 version of this hotfix see Microsoft Knowledge Base article 884054.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you run Sysprep on the computer that will provide the master image, but before you shut down the computer, use Registry Editor to open the registry key that is described in the "Cause" section of this article. Delete the GUID registry value. Windows automatically generates a new GUID value the next time that Windows starts.

STATUS

Windows XP

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Windows 2000

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbwinxpsp2fix kboswin2000fix kbwin2ksp4fix kbwinxppresp2fix kbfix kbbug KB812599
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