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Article ID: 817275 - Last Review: August 29, 2007 - Revision: 4.2

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows Registry

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SYMPTOMS

When you save an Office document, the document may automatically be set for offline use and synchronize to an offline share if it is not already present on that share. Clearing the Recent Documents list may not clear the Make available offline property of the files. If you try to stop this behavior on a file-by-file basis, the Make available offline command may be unavailable on the File menu.

CAUSE

This behavior occurs when an Office file is added to your Recent Documents list. A link shortcut file (.lnk) to the document is placed in the "Application Data" folder. If the Application Data folder is redirected to a network share, all recent documents are automatically made available offline. This occurs because when client side caching (CSC) makes an .lnk file available offline, it also makes the target of that link available offline when the target is a file. Because of this, you may have many files that are being cached and synchronized from various locations and shares.

RESOLUTION

Microsoft Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

Hotfix information

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information


The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows XP
   Date         Time   Version       Size     File name
   ----------------------------------------------------
   31-Mar-2003  11:54  5.1.2600.112  313,856  Cscui.dll
Windows XP Service Pack 1 (SP1)
   Date         Time   Version        Size     File name
   -----------------------------------------------------
   31-Mar-2003  11:39  5.1.2600.1193  312,832  Cscui.dll
After the hot fix is applied, a LinkTargetCaching DWORD registry value can be set under one of the following two registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache
When the value is set under HKEY_LOCAL_MACHINE, it applies to all users on the computer. When set under HKEY_CURRENT_USER, it applies to the currently-logged-on user. If both settings are present, the HKEY_LOCAL_MACHINE setting takes precedence.

The LinkTargetCaching value may have one of the following three values:
Collapse this tableExpand this table
ValueAction
0Never make the target of a. .lnk file available offline.
1Make the target of an .lnk file available offline only when you explicitly mark the destination file as Make available offline.
2Always make the target of an .lnk file available offline. This the default behavior for this registry value.
To create the LinkTargetCaching registry key in HKEY_LOCAL_MACHINE: Follow these steps, and then quit Registry Editor:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
  3. On the Edit menu, point to New, and then click DWORD.
  4. Type LinkTargetCaching, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Type 0, 1, or 2, and then click OK.

If you want to create a key for the current user of the computer, use steps 1-6, and then create the new registry key value in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache

Microsoft Windows 2000

Hotfix information

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   -------------------------------------------------------
 
   14-Jul-2003  22:59  5.0.2195.6760  101,136  Cscdll.dll 
   14-Jul-2003  22:59  5.0.2195.6780  242,448  Cscui.dll 
   20-Jun-2003  18:29  5.0.2195.6760  407,792  Mrxsmb.sys 
   20-Jun-2003  18:29  5.0.2195.6760  169,520  Rdbss.sys
After the hot fix is applied, a LinkTargetCaching DWORD registry value can be set under one of the following two registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache
When the value is set under HKEY_LOCAL_MACHINE, it applies to all users on the computer. When set under HKEY_CURRENT_USER, it applies to the currently-logged-on user. If both settings are present, the HKEY_LOCAL_MACHINE setting takes precedence.

The LinkTargetCaching value may have one of the following three values:
Collapse this tableExpand this table
ValueAction
0Never make the target of a. .lnk file available offline.
1Make the target of an .lnk file available offline only when you explicitly mark the destination file as Make available offline.
2Always make the target of an .lnk file available offline. This the default behavior for this registry value.
To create the LinkTargetCaching registry key in HKEY_LOCAL_MACHINE: Follow these steps, and then quit Registry Editor:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following key in the registry:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
  3. On the Edit menu, point to New, and then click DWORD.
  4. Type LinkTargetCaching, and then press ENTER.
  5. On the Edit menu, click Modify.
  6. Type 0, 1, or 2, and then click OK.

If you want to create a key for the current user of the computer, use steps 1-6, and then create the new registry key value in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

APPLIES TO
  • Microsoft Office XP
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Service Pack 4
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbwinxpsp2fix kbenv kbprb kbqfe kbwinxppresp2fix kbfix kbbug KB817275
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