DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 821160 - Last Review: June 20, 2014 - Revision: 3.0

Symptoms

When you install hotfixes to Microsoft Windows XP, some temporary installation files remain on your computer and are not deleted as expected. This behavior occurs for hotfixes that are applied after the installation of Windows XP Service Pack 1.

Cause

This problem occurs on computers that have more than one processor. It is more likely to occur on computers with faster processors.

Workaround

To work around this problem, follow these steps:
  1. Download and save the hotfix packages locally, and then use the -x switch to manually extract the files from the hotfix packages to a shared folder on the network.
  2. Install the hotfixes from the network share points. This eliminates the requirement to extract the package into a temporary folder.

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Keywords: 
atdownload kbwinxpsp2fix kbbug kbprb KB821160
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support