You may experience an excessive delay when you open, save,
close, delete, or print Microsoft Office documents through a network
This behavior may occur if there is a conflict between
McAfee NetShield 4.5 or Computer Associates Inoculan and the ArcServe Open File
To resolve this behavior, obtain the Backup Agent for Open
Files hotfix from Computer Associates. For more information about how to do
this, visit the following Computer Associates Web site:
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
This hotfix from Computer Associates replaces the
Ofant.sys file version 126.96.36.1998 with the new version of the file. The new
version of the file has the following version number: 10.0.0.844. You must
restart the server after you apply the hotfix.
For additional information,
click the following article number to view the article in the Microsoft
You Experience Slow File Server Performance and Delays Occur When You Work With Files That Are Located on a File Server
The third-party products that are discussed in this article are
manufactured by companies that are independent of Microsoft. Microsoft makes no
warranty, implied or otherwise, regarding the performance or reliability of