When you connect your digital video (DV) camera to your Microsoft Windows XP-based computer by using an Institute of Electrical and Electronics Engineering (IEEE) 1394 cable, you may experience one or more of the following symptoms:
- The digital video camera is not detected correctly.
- Even if the digital video camera is detected correctly and the digital video driver is loaded correctly, you cannot use the Replay and the Stop functions in a digital video program such as Microsoft Windows Movie Maker.
- When you try to use Windows Movie Maker with the digital video camera, Windows Movie Maker stops responding (hangs).
This problem is known to occur with early Sharp digital video cameras, such as the Sharp Digital Viewcam VL-FD1 camcorder.
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows XP service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
18-Sep-2003 19:10 5.1.2600.1274 50,944 1394bus.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates