When you move your mouse pointer over a file that is
located on a network share, the information that is displayed in the ToolTip
may not be complete. For example, when the file is located on the local
computer, the ToolTip may display the following categories:
- File type
- Date modified
When the same file is viewed from a remote computer, the ToolTip
displays only the file type, the file size, and the date modified categories.
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows XP service pack
On July 13, 2004, Microsoft released hotfix 871242. We recommend that you install security update 839645 (MS04-024) and then install hotfix 871242 instead of installing the hotfix that is described in this article (hotfix 830411).
For additional information about hotfix 871242, click the following article number to view the article in the Microsoft Knowledge Base:
After you install Security Update 839645, you may again experience symptoms that were fixed by hotfix 830411 for Windows XP
For additional information about security update 839645 (MS04-024), visit the following Microsoft Web site:
Hotfix 830411 information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
02-Feb-2004 23:02 6.0.2800.1338 8,347,648 Shell32.dll x86
02-Feb-2004 23:02 5.1.2600.1336 676,864 Sxs.dll x86
29-Jan-2004 00:57 5.1.2600.1337 586,752 Xpsp2res.dll x86
02-Feb-2004 23:02 6.0.2800.1331 921,600 Comctl32.dll x86
03-Feb-2004 01:16 1,812 Controls.man x86
03-Feb-2004 01:16 621 Comctl.man x86
02-Feb-2004 22:54 6.0.2800.1338 14,374,400 Shell32.dll IA-64
02-Feb-2004 22:54 5.1.2600.1336 2,018,816 Sxs.dll IA-64
02-Feb-2004 23:02 6.0.2800.1338 8,347,648 Wshell32.dll x86
02-Feb-2004 23:02 5.1.2600.1336 676,864 Wsxs.dll x86
29-Jan-2004 00:57 5.1.2600.1337 586,752 Wxpsp2res.dll x86
29-Jan-2004 00:57 5.1.2600.1337 586,240 Xpsp2res.dll IA-64
10-Jan-2004 11:54 6.0.2800.1331 2,639,872 Comctl32.dll IA-64
03-Feb-2004 01:16 1,813 Controls.man
03-Feb-2004 01:16 623 Comctl.man
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To configure the categories that are displayed by the
ToolTip, modify the following registry subkeys:
HKEY_CLASSES_ROOT\*Value Name: InfoTipValue Type: Reg_SZ Value Data:prop:Type;DocAuthor;DocTitle;DocSubject;DocComments;Write;SizeValue Name: QuickTip Value Type: Reg_SZValue Data: prop:Type;DocAuthor;DocTitle;DocSubject;DocComments;Write;SizeNOTE:
The QuickTip value may initially contain only the Type
properties, and this affects the display
for files stored on network drives. On
computers that are affected by the problem that is described in the "Symptoms" section, the categories that are specified in this registry
subkey do not affect the range of information that is displayed in ToolTips for
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe
Microsoft software updates
for other considerations.