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Article ID: 831039 - Last Review: September 12, 2011 - Revision: 6.0

SYMPTOMS

When you enter handwritten text on to a Microsoft Office OneNote 2003 page, and then you click Convert Handwriting to Text on the Tools menu, some of the text disappears.

CAUSE

This problem occurs when you use the Erase tool to erase handwritten text and then handwrite new text in the same location. This new handwriting is not connected to the original handwriting. So when you convert the handwriting to text, the new handwriting is discarded.

RESOLUTION

To resolve this problem, obtain Microsoft Office OneNote 2003 Service Pack 1.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
842774  (http://support.microsoft.com/kb/842774/ ) Description of OneNote 2003 Service Pack 1

WORKAROUND

To work around this problem, do one of the following:
  • Convert the handwriting to text, and then correct any misspellings or otherwise edit the text.
  • Delete all the handwritten text and re-create the handwritten text from scratch.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in OneNote 2003 Service Pack 1.

MORE INFORMATION

For additional information about text recognition in OneNote 2003, click the following article numbers to view the articles in the Microsoft Knowledge Base:
818230  (http://support.microsoft.com/kb/818230/ ) OneNote text recognition features are only supported on a Tablet PC
827910  (http://support.microsoft.com/kb/827910/ ) Text and handwriting changes to a drawing in Office OneNote 2003

APPLIES TO
  • Microsoft Office OneNote 2003
Keywords: 
kbonenote2003sp1fix kbdisplay kbformat kbhandwriting kbpending kbbug KB831039
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