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Article ID: 831733 - Last Review: July 24, 2007 - Revision: 1.11

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SYMPTOMS

When you use Run as to run a program in Microsoft Windows Server 2003, the user who runs the program is not the user who is logged on. In this scenario, a handle leak occurs, and you may experience one or more of the following symptoms:
  • The program uses an increasing amount of computer resources.
  • Your computer is slow or unresponsive.
  • The affected program displays an increasing number of open handles on the Processes tab in Windows Task Manager.

    Note To view the Handles column on the Processes tab, click View, click Select Columns, click to select the Handles Count check box, and then click OK.

CAUSE

This problem may occur when you set the input language to Japanese in Regional and Language Options in Control Panel.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions
Date         Time   Version            Size    File name
--------------------------------------------------------------
24-Nov-2003  20:56  5.2.3790.104      293,888  Msctf.dll
Windows Server 2003, 64-Bit Edition
Date         Time   Version            Size    File name
-----------------------------------------------------------------
24-Nov-2003  11:55  5.2.3790.104      947,200  Msctf.dll    IA-64
24-Nov-2003  11:56  5.2.3790.104      293,888  Wmsctf.dll   x86 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB831733
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