after you follow these steps:
- You add a shortcut to a local folder or to a network folder to the Quick Launch bar.
- You reorganize the icons in the Quick Launch bar.
- You drag a file to the Quick Launch bar shortcut that you created.
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows XP service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
20-Jan-2004 15:08 6.0.2800.1331 921,600 Comctl32.dll
20-Jan-2004 18:08 6.0.2800.1334 8,241,664 Shell32.dll
20-Jan-2004 18:08 5.1.2600.1331 680,448 Sxs.dll
19-Jan-2004 23:08 5.1.2600.1333 586,752 Xpsp2res.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Steps to reproduce the problem
- If the Show Desktop, Internet Explorer, and Windows Media Player icons are not already in the Quick Launch bar, add them now so that these icons appear from left to right.
- Create two shortcuts to folders, and then drag them to the Quick Launch bar.
After you complete this step, the icons in the Quick Launch bar are Show Desktop, Internet Explorer, Windows Media Player, the first folder shortcut, and the second folder shortcut.
- Drag the icon for the first folder shortcut to the left in the Quick Launch bar so that it appears immediately to the left of the icon for Windows Media Player.
After you complete this step, the icons in the Quick Launch bar are Show Desktop, Internet Explorer, the first folder shortcut, Windows Media Player, and the second folder shortcut.
- Drag a .txt file to each of the Quick Launch bar shortcuts.
When you drag a .txt file to the icon of the first folder shortcut, Windows tries to open the .txt file in Windows Media Player.
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates