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Article ID: 837707 - Last Review: March 6, 2013 - Revision: 4.0

Symptoms

After you install or upgrade to Microsoft Windows XP Media Center Edition 2004 or Windows Media Center Edition 2005, the version number that appears in the properties of My Computer is incorrect. The General tab displays "Version 2002".

Cause

This problem occurs because the upgrade to Windows XP Media Center Edition 2004 or Windows Media Center Edition 2005 does not change the properties in My Computer.

Workaround

To determine the version of Windows XP Media Center Edition that you are running, follow these steps:
  1. Start Media Center.
  2. On the Settings menu, click General.
  3. Scroll down, and then click About Media Center.

    The version number of the application that you are running is displayed.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

More information

Because Microsoft Windows XP Media Center Edition 2004 or Windows Media Center Edition 2005 was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware.

If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.


Applies to
  • Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
Keywords: 
kbprb KB837707
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