Microsoft small business knowledge base

Article ID: 838037 - Last Review: April 6, 2004 - Revision: 2.1


When you use just press ALT+F4 on the physical keyboard to start On-Screen Keyboard, the Settings menu on the Start may not open on a Microsoft Windows 2000-based computer.


This issue occurs because you use the keyboard shortcut to start On-Screen Keyboard. When you start On-Screen Keyboard in this way, the Settings menu may not open even though you click Start, and then point to Settings.

This issue does not occur when you use a pointing device such as mouse to start On-Screen Keyboard.


To work around this issue occur, log off your computer, and then log on again.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Server SP4
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbenv kbenable kbinfo KB838037
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