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Article ID: 838202 - Last Review: June 20, 2014 - Revision: 4.0

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INTRODUCTION

This article describes the Remote Desktop problems and update scenarios that are addressed in Microsoft Windows XP Service Pack 2 (SP2).

For additional information about the problems that are resolved in Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
811113  (http://support.microsoft.com/kb/811113/ ) List of fixes included in Service Pack 2 for Windows XP
For additional information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

More information

Windows XP SP2 addresses all the following Remote Desktop problems and update scenarios.

Keystrokes are ignored in the Terminal Services client

If you switch to a Terminal Services client when your keyboard is in the KANA state, and then you start typing in any text box or document, the initial keystrokes that you type may be ignored. Additionally, any subsequent keystrokes in this scenario create uppercase Roman characters and not the expected Kana characters.

KANA key functions as CTRL key when you log on to Windows Terminal Services client

When the KANA key on a Japanese keyboard is set to the locked-on position, and you then log on to Windows Terminal Services client, all keystrokes may be treated as if the CRTL key is also pressed at the same time.

Windows XP can be restarted remotely by a non-administrative user

Any user who is a member of the Authenticated Users group can use the Tsshutdn command to restart a remote Windows XP-based computer.

Update to move the Terminal Services service to the DCOMlaunch Svchost service

This update moves the Terminal Services service to the DCOMlaunch service in Svchost.exe. This is to help reduce the restart requirements in Windows XP SP2 when you update Windows.
Keywords: 
kbtshoot kbtermserv kbenv kbprb kbfix kbinfo KB838202
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