When you try to use the Microsoft Script Editor (MSE) in one
of the programs that are listed in the "Applies To" section (on the
menu, point to Macro
, and then click
Microsoft Script Editor
), you may receive an error message
that is similar to the following, where Program name
is one of the programs that is listed in the "Applies To" section:.
Microsoft Program name has
encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem.
We have created an error
report that you can send to help us improve Program
name. We will treat this report as confidential and
To see what data this error report contains, click
To view the details of the error signature, click the link in the
To see what data this error report contains, click here.
This problem may occur if a file in the following folder is damaged or is corrupted:
drive:\Documents and Settings\username\Application Data\Microsoft\Mse
To work around this problem, use Microsoft Windows Explorer to locate and then delete
the following folder:
C:\Documents and Settings\username\Application Data\Microsoft\Mse
After you delete this folder, the folder and the files are re-created the next time that you access the Script Editor.
If you do not see the Application Data folder, your operating system is likely hiding hidden files and folders. Hiding hidden files and folders is the default setting in the operating system. To display hidden files and folders, follow these steps:
- In the Explorer window, click Folder Options on the Tools menu.
- In the Folder Options dialog box, click the View tab.
- On the View tab in the Advanced Settings list, locate Hidden files and folders.
- Under the Hidden files and folders section, click to select the Show hidden files and folders check box, and then click OK.
If this workaround does not resolve your issue, your issue may have a different cause and may require additional steps to resolve.
For more information and additional steps to take to resolve this issue, click the following article number to view the article in the Microsoft Knowledge Base:
The Script Editor unexpectedly quits when you use the Script Editor for the first time in an Office program
The Office Error Reporting
dialog box appears when an error occurs that causes a fatal event in the program. The dialog box includes a button to send the information about the fatal event to Microsoft. Microsoft gathers information about these types of events in a database to try to identify the cause. For more information about the Microsoft Data Collection Policy, visit the following Microsoft Web site:
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
How to view error signatures if an Office program experiences a serious error and quits