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Article ID: 840663 - Last Review: July 27, 2012 - Revision: 5.0

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Summary

Microsoft has released a service pack for Microsoft Office Visio 2003. The following "Article contents" section describes the information that this article contains about the service pack.

INTRODUCTION

Microsoft Office Visio 2003 Service Pack 1 (SP1) provides the latest updates to Microsoft Office Visio 2003. Visio 2003 SP1 contains significant security enhancements and stability and performance improvements. Some of the fixes that are included with Visio 2003 SP1 have been previously released as separate updates. This service pack combines them into one update.

More information

Service pack details

List of issues that are fixed in the service pack

Visio 2003 SP1 fixes the issues that are described in the following hotfix packages:

838029  (http://support.microsoft.com/kb/838029/ ) Description of the Visio 2003 hotfix package: April 2, 2004
839639  (http://support.microsoft.com/kb/839639/ ) Description of the Visio 2003 hotfix package: May 7, 2004


Visio 2003 SP1 fixes the issues that are described in the following Microsoft Knowledge Base articles:

831072  (http://support.microsoft.com/kb/831072/ ) The shapes do not change when you apply a theme in a Visio 2003 Brainstorming diagram
828966  (http://support.microsoft.com/kb/828966/ ) Web links to drawing pages do not work when the drawing is saved as a Web page in Visio 2003



Visio 2003 SP1 fixes the following issues that were not previously documented in the Microsoft Knowledge Base.

Shapes appear to be missing when you view a Visio 2003 drawing that contains shapes that have a fill pattern


When you view a Visio 2003 drawing that contains shapes that have a fill pattern in Microsoft Windows with High Contrast settings, the shapes may appear to be missing.



Interface method for base classes is missing when you populate a combo box in a sequence diagram of a Microsoft Visual Basic. NET program


When you populate a combo box in a sequence diagram of a Microsoft Visual Basic .NET program by using all the methods that are available, the interface method for base classes is missing.



Date format of cells in a Gantt chart is incorrect when you use the Import Data Wizard in the Korean language version of Visio 2003


When you use the Import Data Wizard in the Korean language version of Visio 2003, the date format of cells in a Gantt chart may be incorrect.



Only the first custom property is saved when you upgrade to Visio 2003


When you upgrade to Visio 2003, only the first custom property of a custom property set is saved.



Microsoft Internet Explorer quits unexpectedly when you move away from a Microsoft Windows SharePoint Services Web site that contains an ActiveX control


When you move away from a Windows SharePoint Services Web site that contains an ActiveX control, Internet Explorer may quit unexpectedly.



"Number is not valid" error message when you try to save a drawing as JPEG File Interchange Format


When you try to save a drawing as JPEG File Interchange Format, you may receive the following error message:
Number is not valid.
This issue may occur if Microsoft Windows uses a comma as a decimal separator in some languages, such as Swedish.



"Invalid argument" error message when you try to create a custom date property


If you try to create a custom date property with the language setting of Chinese (Singapore), and then you change the Format property from the initial setting that you specified, you receive the following error message:
An invalid argument was encountered.


Visio 2003 quits unexpectedly when you drag a signal shape to your drawing


If you use the Unified Modeling Language (UML) Model Diagram template to create a UML model diagram, when you drag a signal shape to your drawing, Visio 2003 may quit unexpectedly.



Shape does not change when you change the value that is contained in the ShapeSheet of a Microsoft Visio 2002 drawing


When you open a Visio 2002 drawing in Visio 2003 that contains a shape that has a reference to a user cell on the ShapeSheet, if you change the value that is contained in the ShapeSheet, the shape does not change.



"Visio cannot open the file" error message when you try to open a Visio 2003 drawing that contains XML that is not valid


When you try to open a Visio 2003 drawing that contains XML that is not valid, you receive the following error message:
Visio cannot open the file. The xml is invalid.


Import Data Wizard may not import fields that have custom properties correctly when you try to import a Microsoft Excel workbook that contains Chinese (Traditional) characters


When you try to import an Excel workbook that contains Chinese (Traditional) characters, the Import Data Wizard may not import fields that have custom properties correctly.



Hyperlinks that use a relative path are broken after you save a Visio 2003 drawing as a Web page


After you save a Visio 2003 drawing as a Web page by using the SVG format, hyperlinks that use a relative path are broken.



Whole drawing is not printed when you print a Visio 2003 drawing to a PCL 3 printer


When you print a Visio 2003 drawing to a PCL 3 printer such as a Hewlett Packard DeskJet 1220c printer to 11-inch by 17-inch paper, the whole drawing is not printed. For example, the top and the bottom of the drawing may be cut-off, or the bottom third of the drawing may be printed above the rest of the drawing.



Visio 2003 drawing is printed in Portrait orientation when you try to print in Landscape orientation


When you try to print in Landscape orientation to a Hewlett Packard CP 1700 printer, the Visio 2003 drawing is printed in Portrait orientation.



B4 paper size is not correct when you do not have a printer installed


When you do not have a printer installed in Windows, and you click the Printer Paper drop down list box in Visio 2003, the B4 paper size is not correct.



Width of the shape is not changed when you use the ForceFormula property


When you use the ForceFormula property to set the width of an existing shape that already has the width defined, the width of the shape is not changed. This issue occurs when the width value is the same, but the measurement is in different units--for example, decimal and millimeters.



Visio 2003 opens with no active drawing if you use the Visio WBS Chart Wizard in Microsoft Office Project 2003


If you use the Visio WBS Chart Wizard in Project 2003 to import your tasks into Visio 2003, Visio 2003 starts with no active drawing. This issue occurs in the Turkish version of Project 2003.



Visio 2003 quits when you click Refresh Model on the Database menu


When you click Refresh Model on the Database menu in Visio 2003 to update the Microsoft SQL database in a Database Model Diagram, Visio 2003 quits unexpectedly.



Reverse engineering operation fails when you click Reverse Engineering


When you click Reverse Engineer on the Visio UML toolbar, and then open your Visio 2003 UML file, you receive an error message that states that the reverse engineering operation failed. This issue occurs when your Visio UML file contains Microsoft Visual Basic attributes that contain a parenthesis.



Visio 2003 appears to stop responding when you try to update a diagram that is connected to an Oracle database


When you try to update a Database Model Diagram that is connected to an Oracle database, the Database Refresh Wizard disappears and Visio 2003 appears to stop responding (hangs).



Error message and Visio 2003 quits unexpectedly when you click Next in the Database Refresh Wizard


When you click Refresh Model on the Database menu in Visio 2003 to update the SQL database in a Database Model Diagram and then click Next in the Database Refresh Wizard, you receive an error message and Visio 2003 quits unexpectedly.



Japanese version of Visio 2003 quits unexpectedly when you drag a signal shape in a UML Model Diagram


When you drag a signal shape in a UML Model Diagram in the Japanese version of Visio 2003, Visio 2003 quits unexpectedly.



Date field is incorrectly formatted as Month Year when you insert a new column in a Gantt chart


When you insert a new column in a Gantt chart in the Chinese (Traditional) version of Visio 2003, a date field is incorrectly formatted as Month Year instead of as Year, Month.



Hyperlinks are broken when you create an organizational chart in the Chinese (Taiwan) version of Visio 2003


When you create an organizational chart in the Chinese (Taiwan) version of Visio 2003, hyperlinks in the published organizational chart are broken.

Earlier released updates that are included in this service pack

All language versions of Visio 2003 SP1 include the following update that was previously released:

831925  (http://support.microsoft.com/kb/831925/ ) Description of the Visio 2003 update: February 10, 2004

The Dutch version of Visio 2003 SP1 includes the following update that was previously released:
833997  (http://support.microsoft.com/kb/833997/ ) Description of the Dutch-language version of the Visio 2003 update: April 20, 2004

The Italian language version of Visio 2003 SP1 includes the following update that was previously released:
832362  (http://support.microsoft.com/kb/832362/ ) Description of the Italian-language version of the Visio 2003 update: January 27, 2004

Additional improvements in Visio 2003 SP1

For information about the differences in Organization Charts in Visio 2003 SP1 compared to earlier versions of Microsoft Visio, visit the following Microsoft Web site:
http://office.microsoft.com/en-us/assistance/ha011169071033.aspx (http://office.microsoft.com/en-us/assistance/ha011169071033.aspx)

Known issues

Known issues during installation of the service pack

When you use the IExpress /q switch during setup, the switch does not function as expected


When you use the /q switch during setup, the switch does not function as expected. For example, the following setup command does not work as expected, and prompts are not suppressed:
/c: ohotfix.exe /q
To use the /q switch during setup, you must use the following format:
/c:"ohotfix.exe /q" /q

Known issues that may occur after the service pack is installed

There is a known issue that may occur after you install Visio 2003 SP1.

For more information about the known issue that may occur after you install Visio 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
873125  (http://support.microsoft.com/kb/873125/ ) You cannot remove Service Pack 1 for Office 2003 products

Installation details

Obtain and install the service pack

You can find the following information at the Microsoft Download Center:
  • Installation instructions for Visio 2003 SP1
  • Deployment strategies for Visio 2003 SP1
To download this service pack from the Microsoft Download Center, visit the following Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=AFCA0578-E1FB-4540-B0CC-FF83DEF61CC6 (http://www.microsoft.com/downloads/details.aspx?FamilyId=AFCA0578-E1FB-4540-B0CC-FF83DEF61CC6)

Determine whether the service pack is installed

The service pack contains updated versions of the following files:
   File NameFile       Version
   ------------------------------
   Alrtintl.dll        11.0.6352.0
   Bstorm.dll          11.0.4301.0
   Dwdcw20.dll         11.0.5904.0
   Dwgdp.dll           11.0.4301.0
   Dwtrig20.exe        11.0.5904.0
   Extract.dll         11.0.4301.0
   Facility.dll        11.0.4301.0
   Fm20.dll            11.0.6254.0
   Fpsrvutl.dll        11.0.6353.0
   Fpwec.dll           11.0.6356.0
   gdiplus.dll         5.1.3102.1360
   gdiplus.dll         6.0.3264.0
   Ieawsdc.dll         11.0.6007.0
   Intlband.htm	
   Logelems.dll        11.0.4301.0
   Mcps.dll            11.0.6357.0
   Modeleng.dll        11.0.4301.0
   Mso.dll             11.0.6360.0
   Msohelp.exe         11.0.6355.0
   Msointl.dll         11.0.6352.0
   Mstordb.exe         11.0.6361.0
   Mstore.exe          11.0.6361.0
   Mstores.dll         11.0.6361.0
   Msxml5.dll          5.10.2925.0
   Oinfo11.ocx         11.0.6254.0
   Oinfop11.mof
   Orgchart.dll        11.0.4301.0
   Orgchart.vsl        11.0.4301.0
   Owsclt.dll          11.0.6254.0
   Riched20.dll        5.50.99.2009
   Setlang.exe         11.0.6254.0
   Setup.exe           11.0.6127.0
   Sku051.xml	
   Sku053.xml	
   Sku151.xml	
   Sku153.xml	
   Slintl.dll          11.0.6254.0
   Solutils.dll        11.0.4301.0
   Uml.dll             11.0.4301.0
   Uml.vsl             11.0.4301.0
   Umlvs.dll           11.0.4301.0
   Usp10.dll           1.471.4063.0
   Vbe6.dll            6.4.99.72
   Visbrgr.dll         11.0.4301.0
   Visintl.dll         11.0.4301.0
   Vislib.dll          11.0.4301.0


You do not have to install this service pack if you have a later version of the files that are listed in this table.

For more information about how to determine the version of Visio 2003 that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:
821549  (http://support.microsoft.com/kb/821549/ ) How to check the version of Office 2003 products

MSP file information for administrators

Visio 2003 SP1 is made up of a full-file Microsoft Windows Installer patch file (MSP file) that is packaged in an executable file. The following MSP files are distributed in this service pack:
Collapse this tableExpand this table
LanguageMSP File
Chinese SimplifiedVisio2003-KB840663-FullFile-CHS.msp
Chinese TraditionalVisio2003-KB840663-FullFile-CHT.msp
CzechVisio2003-KB840663-FullFile-CSY.msp
DanishVisio2003-KB840663-FullFile-DAN.msp
GermanVisio2003-KB840663-FullFile-DEU.msp
EnglishVisio2003-KB840663-FullFile-ENU.msp
SpanishVisio2003-KB840663-FullFile-ESN.msp
FinnishVisio2003-KB840663-FullFile-FIN.msp
FrenchVisio2003-KB840663-FullFile-FRA.msp
HungarianVisio2003-KB840663-FullFile-HUN.msp
ItalianVisio2003-KB840663-FullFile-ITA.msp
JapaneseVisio2003-KB840663-FullFile-JPN.msp
KoreanVisio2003-KB840663-FullFile-KOR.msp
DutchVisio2003-KB840663-FullFile-NLD.msp
NorwegianVisio2003-KB840663-FullFile-NOR.msp
PolishVisio2003-KB840663-FullFile-PLK.msp
Brazilian PortugueseVisio2003-KB840663-FullFile-PTB.msp
PortugueseVisio2003-KB840663-FullFile-PTG.msp
SwedishVisio2003-KB840663-FullFile-SVE.msp

Features for reinstalling specific components for administrators

If you update your administrative installation point and recache and reinstall Visio 2003 on client computers, we recommend that you run a command line that includes the REINSTALL=ALL property to install all the features. For detailed procedures to update an administrative image and to update client computers, see the "Updating clients from a patched administrative image" section in the "Distributing Office 2003 Product Updates" topic. To view the "Distributing Office 2003 Product Updates" topic, visit the following Microsoft Web site:
Distributing Office 2003 Product Updates (http://office.microsoft.com/en-us/office-2003-resource-kit/distributing-office-2003-product-updates-HA001140238.aspx)
The Office Admin Update Center for Office IT Professionals contains the latest administrative updates and strategic deployment resources for all versions of Microsoft Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site:
http://technet.microsoft.com/office/bb267346.aspx (http://technet.microsoft.com/office/bb267346.aspx)

Visio 2003 Service Pack 1 for Multilingual User Interface Pack details

The Visio 2003 Service Pack 1 for Multilingual User Interface Pack provides the latest updates to the Microsoft Office Visio 2003 Multilingual User Interface Pack. The Visio 2003 Service Pack 1 for Multilingual User Interface Pack makes sure that Visio 2003 performs with complete functionality when you use a Visio 2003 Multilingual User Interface Pack.

To download the Visio 2003 Service Pack 1 for Multilingual User Interface Pack, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=E7771BE8-0447-4A4D-9787-2327BE27D1C0&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=E7771BE8-0447-4A4D-9787-2327BE27D1C0&displaylang=en)

Error signature details

You receive an error message that is similar to the following when you use Visio 2003:
Microsoft Visio has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.
When you view the data in the error report, the report contains an error signature that is similar to one of the following:
   Application name  Application version  Module name   Module version  Offset
   -----------------------------------------------------------------------------

   Visio.exe         11.0.3014.0          Vislib.dll    11.0.3014.0     000c00d4

   Visio.exe         11.0.3107.0          Vislib.dll    11.0.3107.0     000aa175

   Visio.exe         11.0.3216.0          Vislib.dll    11.0.3216.0     0001999b

   Visio.exe         11.0.3014.0          Modeleng.dll  11.0.3014.0     00007c47

   Visio.exe         11.0.3014.0          Modeleng.dll  11.0.3014.0     000023ff

   Visio.exe         11.0.3912.0          Vislib.dll    11.0.3912.0     002157c7
Additionally, other program versions, module versions, and offsets are possible.



The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Applies to
  • Microsoft Office Visio Professional 2003
Keywords: 
kbservicepack kbmui atdownload kbdownload kbupdate kbfix KB840663
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