Microsoft small business knowledge base

Article ID: 842886 - Last Review: January 12, 2015 - Revision: 3.0

This article has been archived. It is offered "as is" and will no longer be updated.


When you use a Microsoft Hotmail account to send an e-mail message from the Project Center of Microsoft Entourage 2004, the following behavior occurs:
  • The e-mail message is missing from the Project Mail view.
  • The e-mail message is moved to the Deleted Items folder instead of to the Sent Items folder, as expected.


To work around this behavior, follow these steps:
  1. Start Entourage.
  2. Click Mail, and then click Deleted Items in Folders My Computer.
  3. Drag the project related e-mail message to the Sent Items folder.
    Note Project Mail view now displays the sent e-mail.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft Entourage 2004 for Mac
kbnosurvey kbarchive dftsdahomeportal kbnofix kbprb KB842886
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