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Article ID: 842886 - Last Review: January 12, 2015 - Revision: 3.0

This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

When you use a Microsoft Hotmail account to send an e-mail message from the Project Center of Microsoft Entourage 2004, the following behavior occurs:
  • The e-mail message is missing from the Project Mail view.
  • The e-mail message is moved to the Deleted Items folder instead of to the Sent Items folder, as expected.

Workaround

To work around this behavior, follow these steps:
  1. Start Entourage.
  2. Click Mail, and then click Deleted Items in Folders My Computer.
  3. Drag the project related e-mail message to the Sent Items folder.
    Note Project Mail view now displays the sent e-mail.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft Entourage 2004 for Mac
Keywords: 
kbnosurvey kbarchive dftsdahomeportal kbnofix kbprb KB842886
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