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Article ID: 871149 - Last Review: January 10, 2008 - Revision: 3.1

SYMPTOMS

Consider the following scenarios that occur when you upgrade Microsoft Windows SharePoint Services 2.0 or Microsoft Windows SharePoint Services 3.0:
  • Scenario 1
    You install Windows SharePoint Services 2.0 Service Pack 1 (SP1). After you do this, the version number that is listed in Site Settings is not updated to the version number for the latest updates or for the latest Windows SharePoint Services 2.0 service pack. For more information about how to obtain the Windows SharePoint Services 2.0 major release versions, see the following Microsoft Knowledge Base article:
    875358  (http://support.microsoft.com/kb/875358/ ) You must update all the Web servers that are running Windows SharePoint Services in a Web farm
  • Scenario 2
    You upgrade from Windows SharePoint Services 2.0 to Windows SharePoint Services 3.0. If you detach the Windows SharePoint Services 2.0 database before the upgrade has completed, the upgrade is not completed successfully.
  • Scenario 3
    You use the gradual method to upgrade from Microsoft SharePoint Portal Server 2003 to Office SharePoint Server 2007 or from Windows SharePoint Services 2.0 to Windows SharePoint Services 3.0. However, the upgrade is not completed. When you view the Central Administration Web site under Administrative Tasks, the upgrade status displays Job Pending.
  • Scenario 4
    You try to perform an inplace upgrade of SharePoint Portal Server 2003 to Office SharePoint Server 2007. However, the upgrade is not completed. When you view the Central Administration Web site under Administrative Tasks, the upgrade status displays Job Pending.

RESOLUTION

To resolve this issue, use one of the following methods.

Note Before you force an upgrade, make sure that the upgrade job is currently not listed on the Timer Job Definitions page in Central Administration. If the upgrade job is listed, you must delete the upgrade job before you follow these steps.
  • Resolution 1
    You must use the Stsadm.exe command-line tool to force an upgrade that will update the Site Settings version in Windows SharePoint Services 2.0. To do this, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. At the command prompt, type the following commands. Press ENTER after each command.
      cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\60\Bin
      stsadm -o upgrade -forceupgrade
    3. Type exit.
  • Resolution 2
    To force an upgrade when you upgrade from Windows SharePoint Services 2.0 to Windows SharePoint Services 3.0 after you have detached the database, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. At the command prompt, type the following commands. Press ENTER after each command.
      cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\12\Bin
      psconfig -cmd upgrade -force -inplace v2v -wait
    3. Type exit.
  • Resolution 3
    To force an upgrade after you upgrade from SharePoint Portal Server 2003 to Office SharePoint Server 2007 or from Windows SharePoint Services 2.0 to Windows SharePoint Services 3.0 by using the gradual method. follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. At the command prompt, type the following commands. Press ENTER after each command.
      cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\12\Bin
      psconfig -cmd upgrade -force -inplace v2v -wait
    3. Type exit.
  • Resolution 4
    You must use the psconfig command-line tool to force an inplace upgrade from SharePoint Portal Server 2003 to Office SharePoint Server 2007. To do this, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. At the command prompt, type the following commands. Press ENTER after each command.
      cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\12\Bin
      psconfig -cmd upgrade -force -inplace v2v -wait
    3. Type exit.

MORE INFORMATION

For more information about how to use the Stsadm.exe command-line tool to administer Windows SharePoint Services 2.0, see the "Command-Line Operations" topic in the "Reference" section of the Windows SharePoint Services 2.0 Administrator's Guide. To obtain the Windows SharePoint Services 2.0 Administrator's Guide, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230 (http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230)
For more information about how to use the psconfig.exe command-line tool to administer Windows SharePoint Services 3.0, see the "Command-line reference for the SharePoint Products and Technologies Configuration Wizard" topic in the Windows SharePoint Services 3.0 Technical Library. You can view this topic when you visit the following Microsoft Web site:
http://technet2.microsoft.com/windowsserver/WSS/en/library/eae2818a-e247-43c2-932f-f914f271d8a41033.mspx? (http://technet2.microsoft.com/windowsserver/WSS/en/library/eae2818a-e247-43c2-932f-f914f271d8a41033.mspx?)
For more information about Windows SharePoint Services 3.0, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/windowsserver/sharepoint/default.aspx (http://technet.microsoft.com/en-us/windowsserver/sharepoint/default.aspx)
For more information about Windows SharePoint Services 2.0, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/windowsserver/sharepoint/bb267377.aspx (http://technet.microsoft.com/en-us/windowsserver/sharepoint/bb267377.aspx)

APPLIES TO
  • Microsoft Windows SharePoint Services 2.0
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office SharePoint Portal Server 2003
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbtshoot kbservicepack kbdeployment kbupdate kbprb KB871149
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