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Article ID: 883850 - Last Review: December 4, 2007 - Revision: 2.1

INTRODUCTION

When you log on to a server that is running Microsoft Host Integration Server 2004, and then you try to start SNA Manager, you receive the following error message:
The instruction at "0x60b84a7e" referenced memory at "0x0000000c". The memory could not be "read".
The following event is also logged:

Event Type:	Error
Event Source:	Application Error
Event Category:	(100)
Event ID:	1000
Date:		7/7/2004
Time:		12:09:56 PM
User:		N/A
Computer:	<COMPUTER_NAME>
Description:
Faulting application mngcli.exe, version 6.0.1700.0, faulting module snatrc.dll, version 6.0.1700.0, fault address 0x00004a7e.

For more information, see Help and Support Center at http://support.microsoft.com.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 6d 6e 67   ure  mng
0018: 63 6c 69 2e 65 78 65 20   cli.exe 
0020: 36 2e 30 2e 31 37 30 30   6.0.1700
0028: 2e 30 20 69 6e 20 73 6e   .0 in sn
0030: 61 74 72 63 2e 64 6c 6c   atrc.dll
0038: 20 36 2e 30 2e 31 37 30    6.0.170
0040: 30 2e 30 20 61 74 20 6f   0.0 at o
0048: 66 66 73 65 74 20 30 30   ffset 00
0050: 30 30 34 61 37 65         004a7e  

CAUSE

This problem occurs when you log on to the server, and you do not have administrator permissions.

MORE INFORMATION

You only receive the error message when you try to start SNA Manager on the server that is running Host Integration Server 2004, and you do not have administrator permissions.

If you do not have administrator permissions, and you try to start SNA Manager from a client computer that is running the Host Integration Server 2004 client, SNA Manager starts. However, you can only view the SNA configuration.

The modes and the security permissions that are used for SNA Manager access and for SNA Manager functionality follow:

On the Host Integration Server 2004 server
Collapse this tableExpand this table
Read only Not supported
Read/Write only User must be in the HIS_Runtime group
Manage only Not supported
Full Control User in HIS_Admin group or in Local Administrators group


On the Host Integration Server 2004 client
Collapse this tableExpand this table
Read onlyBy default, granted to all authenticated users
Read/Write onlyUser must be in the HIS_Runtime group
Manage only Not supported
Full ControlUser in HIS_Admin group or in Local Administrators group
Note "Full Control" lets you grant read permissions or write permissions to a user record.

You can view these permissions, or you can modify these permissions by using the Security settings for the Host Integration Server properties in SNA Manager. To do this, follow these steps:
  1. Start SNA Manager.
  2. Right-click the subdomain that you want, and then click Properties.
  3. Click the Security tab, and then click Permissions.

APPLIES TO
  • Microsoft Host Integration Server 2004 Standard Edition
Keywords: 
kbinfo kbtshoot KB883850
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