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Article ID: 884851 - Last Review: January 11, 2015 - Revision: 3.0

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If you have the Windows Security dialog box open on your Microsoft Windows XP Service Pack 1 (SP1)-based or Windows XP Service Pack 2 (SP2)-based computer, the screen saver does not start as expected. Instead, the desktop is displayed.

  • When you start Task Manager and then click the Applications tab, the screen saver process appears to be running.
  • When you press CTRL+ALT+DELETE, you receive a message that your computer is locked.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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