DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 884885 - Last Review: July 24, 2007 - Revision: 1.13

Hotfix Download Available
View and request hotfix downloads
 

On This Page

SYMPTOMS

Assume the following scenario: You are a member of the Power Users group on a remote computer that is running Microsoft Windows Server 2003, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional Edition, or Microsoft Windows 2000. When you use the Shared Folders feature from the Computer Management tool on your Windows Server 2003-based computer to share a folder that is located on the remote computer, you receive an error message that is similar to the following:
The following error occurred while retrieving information on the path "Path": Access is denied.
You cannot share a folder that is located on a remote computer from a computer that is running Windows Server 2003, even if you are a member of the Power Users group on that remote computer. You do not experience this issue if you use the Shared Folders feature on a Windows 2000-based computer to share a folder that is located on a remote computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.=
Windows Server 2003 32-bit editions
Date         Time   Version        Size    File name
------------------------------------------------------
18-Oct-2004  21:14  5.2.3790.223  108,032  Shrpubw.exe      
Windows Server 2003 64-bit editions
Date         Time   Version        Size    File name
-------------------------------------------------------------
18-Oct-2004  22:14  5.2.3790.223  208,384  Shrpubw.exe  IA-64   
Windows XP
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Windowsxp-kb884885-x86-symbols-enu.exe1.0.0.066,80027-Jul-200502:39x86NoneNot Applicable
Shrpubw.exe5.1.2600.272777,82426-Jul-200523:46x86SP2SP2QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB884885
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support