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Article ID: 884983 - Last Review: October 6, 2011 - Revision: 2.0

SYMPTOMS

When you open a new meeting invitation, you may receive a message that is similar to the following:

You have already accepted this invitation.


Additionally, when you view your calendar, there are multiple events for the same meeting.

As a result, you cannot respond to the invitation, and the meeting organizer does not know if you will attend the meeting.

CAUSE

This behavior can occur if the following conditions are true:
  • You are a delegate for another Microsoft Exchange e-mail account.
  • A meeting invitation was sent to your e-mail account and the e-mail account where you are a delegate.
  • You accept the meeting invitation for the delegate account first.

WORKAROUND

To work around this issue, contact the meeting organizer to let them know if you will attend the meeting.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Entourage 2004 for Mac
Keywords: 
dftsdahomeportal kbtshoot kbprb KB884983
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