Microsoft small business knowledge base

Article ID: 884991 - Last Review: January 12, 2015 - Revision: 3.0

This article has been archived. It is offered "as is" and will no longer be updated.


When you create a calendar item or a contact in Microsoft Entourage 2004 for Mac, the calendar item or the contact may not be synchronized to all Microsoft Exchange Server accounts as expected. Therefore, the calendar item or the contact does not appear in Microsoft Outlook for some users.


This issue may occur if the following conditions are true:
  • The calendar item or the contact is assigned to multiple categories.
  • The Exchange Server account that created the calendar item or the contact is configured to synchronize only one of the categories.
  • An Exchange Server account that synchronizes with a different category is configured with a delegate.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft Entourage 2004 for Mac
kbnosurvey kbarchive dftsdahomeportal kbtshoot kbprb KB884991
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