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Article ID: 885884 - Last Review: June 20, 2014 - Revision: 2.0

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Summary

The security updates for Microsoft Office XP, for Microsoft Visio 2002, and for Microsoft Project 2002 documented in Microsoft Security Bulletin MS04-028 appear to install correctly. However, the installation may not have completed successfully. To help protect your computer, we are providing a new update to address this problem.

For additional information about this problem if you are an IT Professional, click the following article number to view the article in the Microsoft Knowledge Base:
885876  (http://support.microsoft.com/kb/885876/ ) Important information that you must know about the MS04-028 security updates if you are using Windows XP Service Pack 2

You need this update only if the following conditions are true:
  • Your computer requires the 832332  (http://support.microsoft.com/kb/832332/EN-US/ ) security update, the 831932  (http://support.microsoft.com/kb/831932/EN-US/ ) security update, or the 831931  (http://support.microsoft.com/kb/831931/EN-US/ ) security update.
  • You previously installed the original version of the 832332  (http://support.microsoft.com/kb/832332/EN-US/ ) security update, the 831932  (http://support.microsoft.com/kb/831932/EN-US/ ) security update, or the 831931  (http://support.microsoft.com/kb/831931/EN-US/ ) security update that was released on September 14, 2004.
  • The original version of the 832332  (http://support.microsoft.com/kb/832332/EN-US/ ) security update, the 831932  (http://support.microsoft.com/kb/831932/EN-US/ ) security update, or the 831931  (http://support.microsoft.com/kb/831931/EN-US/ ) security update did not correctly update the Mso.dll file in your %Programfiles%\Common Files\Microsoft Shared\Office10 folder.

More information

Update information

To resolve this problem, use the Automatic Update feature, or use the Microsoft Windows Update Web site to install Critical Update 885884.

For additional information about how to configure the Automatic Update feature in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
306525   (http://support.microsoft.com/kb/306525/ ) How to configure and use Automatic Updates in Windows XP

To install this update from the Windows Update Web site, follow these steps:
  1. Visit the following Microsoft Web site:
    http://update.microsoft.com (http://update.microsoft.com)
  2. Click Express Install (Recommended).
  3. If your computer is affected by this problem, Critical Update 885884 is automatically selected for you to install. Click Install.
  4. Review and accept the End User License Agreement (EULA).
Critical Update 885884 will be downloaded to your computer, and the Setup wizard will help you install it.

Prerequisites

This update requires the following prerequisites:
  • Microsoft Windows XP Service Pack 2
  • Microsoft Office XP

Restart requirements

In some cases, Critical Update 885884 does not require a restart. If the required files are in use, this update will require a restart. If this occurs, a message appears that advises you to restart. Because this update is in the Mso.dll file, closing all Microsoft Office applications prior to the installation of Critical Update 885884 will usually remove the need for a restart.

Download information

The following file is available for download from the Microsoft Download Center:


Collapse this imageExpand this image
Download
Download the 885884 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=B167E7FA-3713-4A26-B637-61DC90BB3DCD&displaylang=en)

Release Date: October 12, 2004

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Deployment information

Software Update Services (SUS) may also be used to deploy Critical Update 885884. SUS allows customers to install a service that can download all critical updates and security updates and service packs as they are posted at the following Microsoft Windows Update Web site:
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx)
When administrators have approved these updates, SUS will automatically make them available to all preconfigured servers running Microsoft Windows Server 2003 and Microsoft Windows 2000, as well as to desktops running Microsoft Windows XP Professional and Microsoft Windows 2000 Professional.

For more information about Software Update services and Windows Update services, and the next generation of Software Update services, visit the following Web site:
http://technet.microsoft.com/en-us/wsus/bb466186.aspx (http://technet.microsoft.com/en-us/wsus/bb466186.aspx)

Update Replacement Information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Collapse this tableExpand this table
DateTimeVersionSizeFile name
24-Sep-200401:3210.0.6714.09,796,288Mso.dll


Applies to
  • Microsoft Project 2002 Professional Edition
  • Microsoft Visio 2002 Professional Edition
  • Microsoft Visio 2002 Standard Edition
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Developer Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002
Keywords: 
kbhotfixserver kbqfe kbupdate atdownload kbsecurity kbwinxppresp3fix kbfix kbbug KB885884
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