When you try to close the Credit Card Processing
dialog box after you save an online credit card payment in Microsoft Office Small Business Accounting 2006, in Microsoft Office Accounting Professional,
or in Microsoft Office Accounting Express, you may receive the following error message:
Credit Card Processing could not be completed because the process was canceled. You need to manually void the transaction entered in Small Business Accounting.
This problem may occur if you cancel a payment process in the Credit Card Processing
To resolve this problem, void the payment that is associated with the transaction in Small Business Accounting 2006, Accounting Professional,
and in Accounting Express. To do this, follow these steps:
- On the Customers menu, point to Customers List, and then click Payments.
- On the View menu, point to Filter By, and then click All.
- In the Payment List pane, right-click the customer payment, and then click Void.
- When you receive the following message, click Yes:
Because the payment was never recorded through the online credit card processor, you do not have to verify the processing status through the Manage Credit Card Processing