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Article ID: 889296 - Last Review: October 30, 2007 - Revision: 1.3

SYMPTOMS

The Microsoft Exchange Server 2003 Exchange Profile Update (ExProfre) tool fails. Additionally, an error that is similar to the following is logged in the Exchange Profile Update tool log file if you have verbose logging enabled:
[14:19:51] Error: Drive:\df7408\deployment\src\autoprof\mapi.cxx(1698): CMAPI::UpdateDefaultProfileProperties()
"SetProps failed"

HRESULT=0x80070057

About to free MAPI buffers.
About to Release Profile Section
About to release message service admin

CAUSE

Microsoft Outlook profiles that have specific properties may cause the Exchange Profile Update tool to fail.

RESOLUTION

To resolve this problem, install the latest version of the Exchange Profile Update tool. To obtain the Exchange Profile Update tool, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=56f45ac3-448f-4ccc-9bd5-b6b52c13b29c (http://www.microsoft.com/downloads/details.aspx?familyid=56f45ac3-448f-4ccc-9bd5-b6b52c13b29c)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Service Pack 1
Keywords: 
kbtshoot kbexchcoexistmigration kbprb KB889296
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