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Article ID: 889412 - Last Review: October 9, 2011 - Revision: 3.0

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SYMPTOMS

On a computer that is running Microsoft Windows XP, a program may not be able to display an image by using the GDI+ application programming interface (API). This problem occurs when the computer meets one of the following conditions:
  • The computer has Windows XP Service Pack 2 installed.
  • The computer has Windows XP Service Pack 1 and the 833987 security update installed.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 installed.

For more information about how to obtain Windows XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Microsoft Windows XP with Service Pack 1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Sxs.dll5.1.2600.1579700,92820-Aug-200422:01x86SP1
Gdiplus.dll5.1.3102.16181,630,20807-Jan-200517:46x86SP1
Gdiplus.manNot Applicable39707-Jan-200517:48Not ApplicableSP1
Gdiplus.manNot Applicable60507-Jan-200517:49Not ApplicableNone
Microsoft Windows XP with Service Pack 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Gdiplus.dll5.1.3102.25731,712,12807-Jan-200517:54x86SP2
Gdiplus.manNot Applicable39707-Jan-200517:57Not ApplicableSP2
Gdiplus.manNot Applicable60507-Jan-200517:57Not ApplicableNone

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about security bulletin MS04-028, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/ms04-028.mspx (http://www.microsoft.com/technet/security/bulletin/ms04-028.mspx)
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Keywords: 
kbautohotfix kbbug kbfix kbwinserv2003presp1fix kbhotfixserver kbqfe KB889412
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