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Article ID: 889960 - Last Review: October 9, 2011 - Revision: 3.0

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Consider the following scenario. You use Microsoft Internet Explorer 6 Service Pack 1 (SP1) to view a Web page that contains a Vector Markup Language (VML) shape element. The computer is running Microsoft Windows XP with Service Pack 1 (SP1) or Windows XP with Service Pack 2 (SP2). When you view the Web page, the images that are part of the VML shape element may not be displayed correctly.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: (
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for this hotfix.

Restart requirement

You must restart Internet Explorer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP with SP1
Date         Time   Version            Size    File name
02-Dec-2004  16:56  6.0.2800.1482     848,896  Vgx.dll          

Windows XP with SP2
Date         Time   Version            Size    File name
11-Jun-2005  02:40  6.0.2900.2696     848,896  Vgx.dll                  


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For more information about other VML issues in Internet Explorer 6, click the following article numbers to view the articles in the Microsoft Knowledge Base:
885932  ( ) Internet Explorer stops responding or crashes, and you receive an access violation in Vgx.dll, when you view a Web page in Internet Explorer 6.0
883586  ( ) FIX: A memory leak may occur when you use a VML shape element on a Web page in Internet Explorer 6
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates
kbautohotfix kbqfe kbhotfixserver kbie600presp2fix kbfix kbbug KB889960
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