The Bluetooth File Transfer Wizard is missing from the Communications
menu in Microsoft Windows XP Service Pack 2 (SP2). To locate the Communications
menu, click Start
, point to All Programs
, and then point to Communications
By default, when you upgrade your Windows XP-based computer to Windows XP SP2, third-party or OEM files are not updated or overwritten. This issue may occur when the following conditions are true:
- You have a Bluetooth device and software installed on your computer.
- You upgrade your computer to Windows XP SP2.
- A previously installed Bluetooth driver is provided by a third-party or OEM.
To work around this issue, use one of the following methods.
Method 1: Use the /o command-line switch
To overwrite the third-party or OEM files without a prompt, use the /o
command-line switch when you run the Setup program for Windows XP SP2.
For additional information about the /o command-line switch, click the following article number to view the article in the Microsoft Knowledge Base:
Command-line switches for Windows software update packages
Method 2: Update the Bluetooth device driver
To update the Bluetooth device driver, complete the Windows XP SP2 update, and then follow these steps:
- Click Start, click Control Panel, click Performance and Maintenance, and then click System.
- On the Hardware tab, click Device Manager.
- Right-click your Bluetooth device, and then click Properties.
- On the Driver tab, click Update Driver.
- Follow the instructions in the Hardware Update Wizard.