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Article ID: 892235 - Last Review: June 1, 2006 - Revision: 1.4

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SYMPTOMS

In Microsoft Windows XP Professional or in Microsoft Windows XP Home Edition, you cannot connect to a host computer by using a RAS PPP direct cable connection. This problem may occur if the server that you are trying to connect to requires parity to connect. The connection may fail even if you set parity for the client connection.

However, you may be able to connect by using a RAS PPP direct cable connection if you configure the RAS PPP connection to show the terminal window. To do this, in the RAS PPP connection, in the Properties window, click to select the Show terminal window check box.

CAUSE

This problem occurs because the connection settings in Windows XP are hard coded to prevent users from changing the default settings.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must install Microsoft Windows XP Service Pack 2 before you install this hotfix.

Restart requirement

You must restart the computer after you apply the hotfix.

Hotfix replacement information

The hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version           Size     File name
   ---------------------------------------------------------
   11-Apr-2005  23:25  5.1.2600.2651     236,544  Rasapi32.dll     
   11-Apr-2005  23:25  5.1.2600.2651     658,432  Rasdlg.dll  

WORKAROUND

You can use one of the following methods to work around this problem.
  • Configure the server so that it does not require parity. On Windows XP client computers, in the RAS PPP connection, set Parity to None. To do this, follow these steps:
    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click Network Connections, right-click Incoming connections, and then click Properties.
    3. Click the General tab, click the appropriate device for the incoming connection, and then click Properties.
    4. Click the Advanced tab, in the Parity list, click None, and then click OK two times.
  • On Windows XP client computers, in the RAS PPP connection, configure Show terminal window. To do this, follow these steps:
    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click Network Connections, right-click the appropriate connection, and then click Properties.
    3. Click the General tab, in the Select a device list, click the appropriate device for the connection, and then click Configure.
    4. Select the Show terminal window check box, and then click OK two times.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the description of the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbbug KB892235
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