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Article ID: 892763 - Last Review: September 27, 2011 - Revision: 3.0

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SYMPTOMS

Microsoft Windows Media Player 9 Series may ignore a fractional STARTTIME value and a fractional DURATION value for a non-English locale. When you use the .asx playlists that contain the STARTTIME specifier and the DURATION specifier, the fractional time value may be ignored if the non-English locale does not use the English "." character as the separating decimal symbol. Scenarios that rely on more accuracy in the play-back time may find that playback is actually starting at the start of the second value. For example, 0:00:2.5 becomes 0:00:2.0.

CAUSE

The .asx parsing code in Windows Media Player 9 Series relies on the English "." character as the separating decimal symbol and does not acknowledge any other separating decimal symbol.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Windows Media Player 9 Series for Microsoft Windows XP in English

The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsXP-KB892763-x86-ENU.exe package now. (http://download.microsoft.com/download/b/9/0/b908147e-df9b-47bf-a9aa-a8c6b44355ae/WindowsXP-KB892763-x86-ENU.exe)

Windows Media Player 9 Series for Windows XP in German

The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsXP-KB892763-x86-DEU.exe package now. (http://download.microsoft.com/download/a/9/5/a9585f89-6064-4877-b964-5160a1886a60/WindowsXP-KB892763-x86-DEU.exe)

Windows Media Player 9 Series for Microsoft Windows 2000 and for Microsoft Windows Server 2003 in English

The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsMedia9-KB892763-x86-ENU.exe package now. (http://download.microsoft.com/download/b/9/0/b908147e-df9b-47bf-a9aa-a8c6b44355ae/WindowsMedia9-KB892763-x86-ENU.exe)

Windows Media Player 9 Series for Windows 2000 and for Windows Server 2003 in German

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsMedia9-KB892763-x86-DEU.exe package now. (http://download.microsoft.com/download/a/9/5/a9585f89-6064-4877-b964-5160a1886a60/WindowsMedia9-KB892763-x86-DEU.exe)

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   -------------------------------------------------------------------------------------------------------
   13-Jan-2005  14:35  9.0.0.3262      4,870,144  Wmp.dll, for all languages and for all operating systems        

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Windows Media Player 9 Series
Keywords: 
kbqfe kbhotfixserver atdownload kbtshoot kbfix KB892763
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