In Microsoft Windows XP Professional, when you try to use a smart card to log on to a Microsoft Windows Server 2003 domain, you receive the Change Password
dialog box. In the Change Password
dialog box, the User Name
box is empty and the Old Password
box is full.
This problem may occur when you try to log on to a Windows Server 2003 domain and your password has expired.Note
After you apply this hotfix, when you try to use a smart card to log on to a Windows Server 2003 domain and your password has expired, you will receive the following error message:
Your password has expired and must be changed. Please logon using your password in order to change it.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
You must have Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) installed to apply this hotfix.
For more information about obtaining Windows XP SP1 or Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows XP service pack
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
You do not have to create or modify any registry keys to enable the hotfix that this package contains.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Windows XP Service Pack 1 (SP1)
Date Time Version Size File name
23-Mar-2005 17:43 5.1.2600.1651 971,776 Msgina.dll
23-Mar-2005 01:09 5.1.2600.1651 594,432 Xpsp2res.dll
Windows XP Service Pack 2 (SP2)
Date Time Version Size File name
23-Mar-2005 17:44 5.1.2600.2638 996,864 Msgina.dll
23-Mar-2005 01:11 5.1.2600.2638 6,656 Xpsp3res.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates