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Article ID: 894072 - Last Review: June 20, 2014 - Revision: 3.0

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Symptoms

Consider the following scenario:
  • You have a Microsoft Windows XP Service Pack 1 (SP1)-based computer that has the Multilingual User Interface (MUI) package installed.
  • You have installed security update MS04-041 on the computer.
  • You change the default program user interface language to another language.

    Note You can use Regional and Language Options in Control Panel to change the program user interface language.
  • You start Microsoft WordPad.
In this scenario, when you start WordPad, you may notice that the language that appears in the WordPad user interface is the default English language instead of the language that you selected in Regional and Language Options.

Note Windows XP Service Pack 2 (SP2) includes security update MS04-041. You may experience this problem on a Windows XP SP2-based computer if you install security update MS04-041 before you install Windows XP SP2.

Cause

This problem occurs because an incorrect registry entry value is set for one of the WordPad registry entries when you install security update MS04-041. The incorrect registry entry value prevents the MUI language resources from loading correctly. Therefore, WordPad uses the default English language for the WordPad user interface.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires that Windows XP Service Pack 1 (SP1) is installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP Itanium-based versions
   Date         Time   Version           Size     File name      Platform
   ---------------------------------------------------------------------
   21-Mar-2005  14:22  5.1.2600.1650     581,120  Wordpad.exe    IA-64
   21-Mar-2005  14:01  5.1.2600.1650     201,216  Wwordpad.exe   x86
   24-Feb-2005  14:20  6.1.22.4          639,712  Updspapi.dll   IA-64
Windows XP x86-based versions
   Date         Time   Version           Size     File name
   ------------------------------------------------------------
   22-Mar-2005  03:31  5.1.2600.1650     201,216  Wordpad.exe      
   22-Mar-2005  03:27  5.1.2600.2637     214,528  Wordpad.exe      
   25-Feb-2005  03:53  6.1.22.4          371,936  Updspapi.dll

Workaround

To work around this problem, use Add or Remove Programs to remove security update MS04-041, and then install Windows XP SP2.

For more information about how to obtain and install Windows XP Service Pack 2 (SP2), click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwin2000presp3fix kbfix kbbug KB894072
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