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Article ID: 894075 - Last Review: October 9, 2011 - Revision: 3.0

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SYMPTOMS

You use Group Policy Object Editor to change a system service setting on a Microsoft Windows XP-based computer. After you close Group Policy Object Editor, you receive an error message that is similar to the following:
The instruction at "0x7155d330" referenced memory at "0x77cc2cc0". The memory could not be "read".
The memory address that is mentioned in the error message varies.

Note The system service settings are located in the following path in Group Policy Object Editor:
Computer Settings/Windows Settings/Security Settings/System Services

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size     File name
   ----------------------------------------------------------
   06-Mar-2005  00:37  5.1.2600.2625   115,712  Aclui.dll
   25-Feb-2005  03:53  6.1.22.4        371,936  Updspapi.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

You can safely ignore this error message. The modification that you made to the system service setting is correctly saved.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug KB894075
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