DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 894648 - Last Review: December 2, 2011 - Revision: 6.0

SYMPTOMS

When you try to log on to a meeting in Microsoft Office Live Meeting 2007, you receive the following error message:
Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display.

CAUSE

This issue occurs if ActiveX controls are prevented from running on your computer. ActiveX controls may not run for one or both the following reasons:
  • Microsoft Internet Explorer may be configured to block ActiveX controls from running.
  • A firewall or a proxy server that exists between your computer and the Live Meeting conference center may be configured to block ActiveX controls.

RESOLUTION

To resolve this issue, enable ActiveX controls in Internet Explorer. To do this, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. In the Internet Options dialog box, click the Security tab, and then click Internet.
  4. Under Security level for this zone, click Custom Level.
  5. Under ActiveX controls and plug-ins, set all the following options:
    Collapse this tableExpand this table
    OptionSetting
    Download signed ActiveX controlsEnable or Prompt
    Run ActiveX controls and plug-insEnable or Prompt
    Script ActiveX controls marked safe for scriptingEnable or Prompt
  6. Click OK, click Yes, and then click OK.
If you still receive the error message that is mentioned in the "Symptoms" section after you follow these steps, it is likely that a firewall or a proxy server that exists between your computer and the Live Meeting conference center is blocking the ActiveX controls. In this scenario, request that your Information Technology (IT) department stop blocking ActiveX controls to your computer or that your IT department add *.placeware.com to the list of trusted domains in the firewall or proxy server configuration.

WORKAROUND

To work around this issue, log on to Live Meeting by using the Web browser console. To do this, follow these steps:
  1. Click OK on the error message that is mentioned in the "Symptoms" section.
  2. Click the Use the Browser Console link to join Live Meeting.
Note Not all Live Meeting features are available when you use the browser console to join the Live Meeting.

APPLIES TO
  • Microsoft Office Live Meeting 2007
Keywords: 
kbprb kbtshoot vkbportal230 vkbportal107 vkbportal238 KB894648
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support