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Article ID: 897168 - Last Review: October 9, 2011 - Revision: 5.0

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SYMPTOMS

When you try to save a file in Microsoft Internet Explorer 6, one of the following problems may occur:
  • The file may not save with the correct file name.
  • The file may save with a file name that is a truncated version of the file name that appears in the Save As dialog box.
You notice this problem when the following conditions are true:
  • The file uses the "Content-Disposition: Attachment; filename=" header to force a "Save As" operation by Internet Explorer.
  • The file name within the header contains double-byte character sets (DBCS).

CAUSE

This problem occurs because the header length is larger than 256 bytes. Internet Explorer allows for a maximum header length of 256 bytes.

RESOLUTION

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Hotfix information

Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name    Service pack
------------------------------------------------------------------------
12-May-2005  21:05  6.0.3790.330      627,200  Wininet.dll      
13-Jun-2005  19:03  6.0.3790.2463     662,016  Wininet.dll  SP1 

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 1(SP1) or Service Pack 2 (SP2) installed on the computer.
Restart requirement
You must restart the computer after you apply the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name   Service pack
-----------------------------------------------------------------------
13-May-2005  06:19  6.0.2800.1508     585,216  Wininet.dll SP1     
23-Apr-2005  00:52  6.0.2900.2661     658,432  Wininet.dll SP2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

After you install the hotfix, there is still a limitation to the length of file names in Internet Explorer. This limitation occurs because of the way that Internet Explorer cache logic operates. After you install this hotfix, a lengthy file name is truncated from the start of the file name. A lengthy file name is no longer replaced with the name of the delivering Web page.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Keywords: 
kbautohotfix kbwinserv2003presp2fix kbwinxpsp2fix kbwinxpsp1fix kbwinserv2003presp1fix kbwinserv2003sp1fix kbbug kbfix kbqfe kbHotfixServer KB897168
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