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Article ID: 898457 - Last Review: November 15, 2007 - Revision: 3.4

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SUMMARY

Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 2 hotfix package for Outlook 2003.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

This article describes the Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 2 hotfix package that is dated November 7, 2005.

Issues that the hotfix package fixes

This hotfix package fixes the following issues.
  • 905817  (http://support.microsoft.com/kb/905817/ ) The free/busy publish range reverts back to the default setting when you direct book a resource in Outlook 2003
  • 908507  (http://support.microsoft.com/kb/908507/ ) Performance issues and excessive database growth occur on a server that is running Exchange Server 2003 or Exchange 2000 Server when a user adds a large attachment or a set of attachments to a message in Outlook 2003
  • 900728  (http://support.microsoft.com/kb/900728/ ) A custom view that you created is not displayed in the "Custom View Organizer" dialog box in Outlook 2003
  • 904637  (http://support.microsoft.com/kb/904637/ ) When you type a URL in an e-mail message in Outlook 2003, the URL is recognized as a hyperlink
  • 909109  (http://support.microsoft.com/kb/909109/ ) In Outlook 2003, a user does not receive meeting updates if the user clicked the "Don't send a response" option in response to a forwarded meeting request
  • 908520  (http://support.microsoft.com/kb/908520/ ) Your e-mail signature does not appear in e-mail messages that you reply to in Outlook 2003
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • You run a program that uses the InspectorClose event to synchronize an Outlook 2003 item, such as an appointment, with the program. When you click Save and Close to save and close the item in Outlook 2003, the InspectorClose event does not run.
  • If you expand the folders in the Navigation pane and then close Outlook 2003, the folders are no longer expanded when you restart Outlook 2003.
  • You create a new calendar folder as a subfolder under the Calendar folder. Then, you switch to Calendar view. When you view the properties of the new calendar folder, the location field of the folder lists only the parent folder for the calendar.
  • If you open another user's calendar from the list of most-recently-used entries on the File menu, the word "Calendar" is added to the start of the calendar's name.
  • After you change a recurring task that has a reminder, the reminder may occur earlier than you expect.
  • When you try to forward an unsigned e-mail message as an Exchange Security encrypted message, the message is not forwarded. Additionally, you receive the following error message:
    An illegal or unrecognized flag was passed in.
  • If you view a public folder in Outlook 2003 when your permissions to the folder are set to None, each item in the public folder is displayed. However, when you try to open an item, the item is blank.
  • You open a sent meeting request and then change the time of the meeting. If a meeting attendee accepts the meeting request while you are updating the meeting, you are not prompted to send the meeting update if you click the Close button in the upper-right corner of the meeting request window.

    Note This problem does not occur if you click Save and Close to close the meeting request.
  • The TAB key no longer functions when you reply to or forward an e-mail message. This issue occurs if the following conditions are true:
    • You programmatically insert text into an e-mail message.
    • The Microsoft Visual Basic for Applications (VBA) macro uses the HTMLBody property.
  • When you view an unread e-mail message in the Preview pane in Outlook 2003, a Body.txt file is added to the message. If you double-click the message to open it and then close the message, the message is still marked as Unread. This problem may occur if the following conditions are true:
    • The Mark messages as read in preview window option is not selected.
    • The Mark item as read when selection changes option is selected.
    To locate these options, click Options on the Tools menu, and then click Reading Pane on the Other tab.
  • When you close a TAPI-compliant program when Outlook 2003 has an established connection, the connection is closed. Additionally, you receive the following error message:
    The selected line or address is in use by another program or device. Your call could not be placed at this time. Try your call again later.
  • If you expand the folders in the All Mail Folders view of the Navigation pane and then close Outlook, the folders are no longer expanded when you restart Outlook.
  • After you install Microsoft Office 2003 Service Pack 1, the Search In button is available when you use the Find feature in Outlook 2003. This issue may occur when your default MAPI data file does not support the Advanced Search feature.
  • When you click Link to Outlook for an event that contains an attachment in an Events list on a Microsoft Windows SharePoint Services site, the event does not synchronize with Outlook 2003.
  • When you reply to an e-mail message that was created from a custom form in Outlook 2003, you cannot modify the message in Microsoft Office Word 2003.
  • You send a file to a mail recipient. If your e-mail profile uses a server that is running Microsoft Exchange 5.5, the e-mail message may appear to be blank. However, when the recipient opens the message, the correct message contents appear.
  • When you view the free/busy information for a meeting request in Outlook 2003, the free/busy information may not appear correctly if the meeting is scheduled continuously over a long time.
  • When you open a forwarded HTML e-mail message that contains embedded images and attachments, the embedded images and attachments are missing in Outlook 2003.
  • After you change the default Messages view in Outlook 2003, the changes are not retained when you change to a different personal folder.
  • If you forward a signed e-mail message that contains unsafe attachments as an unsigned e-mail message, the unsafe attachments are added to the message body when the recipient opens the message.
  • When you try to change the default mail delivery location by using a .prf file when you start Outlook 2003, the Deliver new e-mail to the following location option in Outlook 2003 is not changed.
  • You use a custom form that contains additional text fields in Outlook 2003. The focus in the form is lost when you perform either of the following actions:
    • You minimize and then restore the form.
    • You press ALT+TAB to switch to another program. Then, you press ALT+TAB to switch back to the custom form.
  • You save attachments from an e-mail message in Outlook 2003. You successfully save these attachments to a subfolder of a network drive that is connected to a WebDAV folder. However, you experience the following symptoms:
    • The attachments are saved to a folder that is one level higher than the subfolder that you specified.
    • The attachments are saved with an incorrect file name. That is, the name of the subfolder to which you wanted to save the attachments is prepended to the file names of the attachments.
    For example, this behavior may occur if you connect to a mapped drive with a command such as net use z: http://myserver/myDAVfolder. Then, you save the message attachments to the following mapped drive:
    z:\myfolder\mysubfolder
  • When you view the free/busy information in an appointment in Outlook 2003, the free/busy information may not be correctly displayed if the appointment does not start or end on the hour. For example, this problem may occur when the appointment starts or ends on the half-hour.

MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924  (http://support.microsoft.com/kb/870924/ ) How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
    887616  (http://support.microsoft.com/kb/887616/ ) Description of Office 2003 Service Pack 2
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Service Pack 2 installed or Office 2003 with Service Pack 1 installed. However, we have tested this hotfix more extensively on Office 2003 with Service Pack 2 than we have on Office 2003 with Service Pack 1. If you install this hotfix on a computer that is running Office 2003 with Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You must create a registry key or modify a registry key to use one of the hotfixes that this package contains. For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:
904637  (http://support.microsoft.com/kb/904637/ ) When you type a URL in an e-mail message in Outlook 2003, the URL is recognized as a hyperlink

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in coordinated universal time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office2003-kb898457-glb.exe11.0.8000.06,316,79207-Nov-200519:52
Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile sizeDateTime
Outlookff.msp9,211,39207-Nov-200519:51
Outlookop.msp3,428,86407-Nov-200519:51
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Addrpars.dll11.0.6550.088,26417-Mar-200519:32
Dlgsetp.dll11.0.6550.077,00017-Mar-200519:32
Envelope.dll11.0.6551.0132,29625-Mar-200521:27
Exchcsp.dll_000111.0.6424.0247,80801-Mar-200519:27
Exsec32.dll_000111.0.8000.0346,82422-Oct-200521:15
Impmail.dll11.0.6550.0122,05617-Mar-200519:32
Oladd.fae11.0.6550.0158,91217-Mar-200519:41
Olappt.fae11.0.6550.0152,26417-Mar-200519:41
Oljrnl.fae11.0.6550.0117,96017-Mar-200519:41
Olmail.fae11.0.6550.0113,35217-Mar-200519:41
Olnote.fae11.0.6550.0104,64817-Mar-200519:41
Oltask.fae11.0.6550.0147,14417-Mar-200519:41
Outllib.dll11.0.8000.07,613,12822-Oct-200521:16
Outlmime.dll11.0.6555.092,36025-Apr-200518:29
Outlook.exe11.0.8000.0196,29622-Oct-200521:15
Outlph.dll11.0.6550.0141,00017-Mar-200519:32
Outlrpc.dll11.0.6552.064,20031-Mar-200518:21
Outlvbs.dll_000111.0.6550.044,74417-Mar-200519:32
Sc2.sam11.0.6550.0111,80817-Mar-200519:41
Schplus.sam11.0.6550.0143,04817-Mar-200519:41
Transmgr.dll11.0.8000.0100,55222-Oct-200521:56
Notes
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
    http://office.microsoft.com/en-us/ork2003/HA011525741033.aspx (http://office.microsoft.com/en-us/ork2003/HA011525741033.aspx)
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Office Outlook 2003
Keywords: 
kbautohotfix kboffice2003sp3fix kbqfe kbhotfixserver kbemail kbcalendar kberrmsg kbbug kbfix kbhotfixrollup kboffice2003presp3fix KB898457
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