If you call a computer by using sound and video in
Microsoft Windows Messenger, the sound and video are not synchronized
correctly. For example, the sound may arrive one second after the video
arrives. Additionally, the sound level meter indicates that a level of sound
exists before you actually hear a sound.
This problem occurs because of a problem in Windows
Messenger. This problem does not indicate that there is a problem with the
This problem has been resolved in a later version of Windows
For more information about how to obtain
the latest version of Windows Messenger 5.1 to resolve this problem, click the
following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest version of Windows Messenger 5.1
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.