Microsoft small business knowledge base

Article ID: 901116 - Last Review: March 29, 2007 - Revision: 1.4


In Microsoft Internet Explorer 6 with Service Pack 1 (SP1), you try to open a Web page that dynamically downloads a script from a URL. However, the script is not downloaded, and you receive the following error message:
Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.


This problem may occur when either of the following conditions is true:
  • The script cannot be downloaded from the URL that is specified. For example, the script does not exist at this URL.
  • The URL that is specified is not available. For example, the URL is invalid.


To resolve this problem, install security update 896727. For more information about security update 896727, click the following article number to view the article in the Microsoft Knowledge Base:
896727  ( ) MS05-038: Cumulative security update for Internet Explorer


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

  • Microsoft Internet Explorer 6.0 SP1
kberrmsg kbhtml kbtshoot kbprb KB901116
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