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Article ID: 902954 - Last Review: October 9, 2011 - Revision: 4.0

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SYMPTOMS

Consider the following scenario. You have a Microsoft Windows Server 2003-based Dynamic Host Configuration Protocol (DHCP) server. On the DHCP server, you have a DHCP scope that has 87 reservations. When you try to view the reservations on this scope, you may receive the following error message:
Snap-in Failed to Initialize

Also, when you use the DHCP management console to connect to the DHCP server, either locally or from another computer, the following error message is displayed in the right pane of the console:
The DHCP server you specified cannot be located. The DHCP server might be down, there might be network problems, or the DHCP service might not be installed. The error was: The parameter is incorrect.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
Date         Time   Version            Size    File name
--------------------------------------------------------------
21-Jul-2005  03:11  5.2.3790.2492     270,848  Dhcpssvc.dll     
21-Jul-2005  00:42  5.2.3790.2492      32,256  Arpidfix.exe     
  
Windows Server 2003, Itanium-based versions
Date         Time   Version            Size    File name     Platform
-----------------------------------------------------------------------
21-Jul-2005  01:14  5.2.3790.2492     732,672  Dhcpssvc.dll     IA-64
21-Jul-2005  01:14  5.2.3790.2492     270,848  Wdhcpssvc.dll    x86
21-Jul-2005  01:14  5.2.3790.2492      74,752  Arpidfix.exe     IA-64
   
  

Windows Server 2003, x64-based versions
Date         Time   Version            Size    File name
--------------------------------------------------------------
21-Jul-2005  01:14  5.2.3790.2492     432,128  Dhcpssvc.dll     
21-Jul-2005  01:14  5.2.3790.2492     270,848  Wdhcpssvc.dll    
21-Jul-2005  01:14  5.2.3790.2492      43,008  Arpidfix.exe     
  

WORKAROUND

To work around this problem use one of the following methods.

Method 1: If you have 87 reservations, add a reservation to the scope by using the Netsh command-line utility

netsh dhcp server ServerIP scope ScopeIP add reservedip ReservedIP MACAddress ClientName

Method 2: If you have 87 scopes, add a scope to the DHCP server by using the Netsh command-line utility

netsh dhcp server ServerIP add scope ScopeIPSubnetMask ScopeName ScopeComment

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbqfe kbhotfixserver kbwinserv2003sp1fix kbbug kbfix KB902954
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