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Article ID: 905519 - Last Review: January 16, 2015 - Revision: 5.0

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This article has been archived. It is offered "as is" and will no longer be updated.

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When you try to print to a file programmatically in Microsoft Windows XP, all the following problems may occur:
  • The print job fails.
  • A print job appears in the print queue, but nothing prints. You cannot delete this print job.
  • The program that tries to print to a file cannot access the file. Program errors occur.


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: (
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP SP1

   Date         Time   Version            Size    File name
   02-Aug-2005  02:55  5.1.2600.1723     300,544  Localspl.dll     
   02-Aug-2005  02:55  5.1.2600.1723      66,560  Spoolss.dll      
   02-Aug-2005  00:27  5.1.2600.1723     594,432  Xpsp2res.dll 

Windows XP SP2

   Date         Time   Version            Size    File name
   02-Aug-2005  03:02   5.1.2600.2730     343,040 Localspl.dll


To work around this problem, restart the Print Spooler service:
  1. Click Start, click Run, type services.msc, and then click OK.
  2. In the Services (Local) pane, right-click Print Spooler, and then click Restart.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB905519
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