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Article ID: 905938 - Last Review: October 18, 2005 - Revision: 1.2


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SYMPTOMS

When you receive a "Low Disk Space" message on a computer that is running Microsoft Windows XP Media Center Edition 2005, you are prompted to run the Disk Cleanup Wizard. However, the Disk Cleanup Wizard may not be able to resolve the low disk space condition if you have many recorded TV programs stored on the hard disk.

CAUSE

This problem occurs because the Disk Cleanup Wizard cannot delete TV programs that are recorded by using Media Center Edition.

WORKAROUND

To work around this problem, use one or more of the following methods.

Method 1: Manually delete some recorded TV programs when you receive a "Low Disk Space" message

To manually delete some recorded TV programs when you receive a "Low Disk Space" message, follow these steps:
  1. Press the START button on the Media Center remote control, select My TV, and then select Recorded TV.
  2. Use the arrow buttons on the Media Center remote control to select the program that you want to delete.
  3. Select Delete to delete the recorded program from the hard disk.

Method 2: Conserve disk space by changing the Keep settings for your series recordings

To conserve disk space, change the Keep settings for your series recordings to Keep Until Space Needed or to Keep Latest Recordings.

Method 3: Limit the number of programs in a series that are kept at the same time

To limit the number of programs in a series that are kept at the same time, use the Keep Up To setting. For more information, see the "Keep Settings and Managing Disk Space" topic in Media Center Help.

Method 4: Allocate less disk space for recorded TV

To allocate less disk space for recorded TV, follow these steps:
  1. Press the START button on the Media Center remote control, select Settings, select TV, select Recorder, and then select Recorder Storage.
  2. Under Maximum TV Limit, select the minus sign (-) on the screen to decrease the hard disk allocation for recorded TV.


Method 5: Disable the "Low Disk Space" message

For more information about how you can disable the "Low Disk Space" message, click the following article number to view the article in the Microsoft Knowledge Base:
285107  (http://support.microsoft.com/kb/285107/ ) Description of the Low Disk Space notification in Windows XP

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Disk Cleanup Tool in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
310312  (http://support.microsoft.com/kb/310312/ ) Description of the Disk Cleanup Tool in Windows XP

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/ (http://www.microsoft.com/windowsxp/mediacenter/)

APPLIES TO
  • Microsoft Windows XP Media Center Edition 2005
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