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Article ID: 909737 - Last Review: September 22, 2011 - Revision: 4.1

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SYMPTOMS

When you call the MSChapSrvChangePassword function to change the password of a domain user account in the Active Directory directory service, the function may fail. When this problem occurs, the function may return an unexpected error code.

This problem occurs on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP.

CAUSE

This problem occurs because the error-handling mechanism in the MSChapSrvChangePassword function implementation is incorrect.

RESOLUTION

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Hotfix information

Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003 with Service Pack 1 (SP1), x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Advapi32.dll5.2.3790.25591,051,13628-Oct-200513:10x64SP1Not Applicable
Wadvapi32.dll5.2.3790.2559619,52028-Oct-200513:10x86SP1WOW
Windows Server 2003 with SP1, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll5.2.3790.2559619,52029-Oct-200502:46x86
Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll5.2.3790.434573,95229-Oct-200502:42x86
Windows Server 2003 with SP1, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Advapi32.dll5.2.3790.25591,482,24028-Oct-200513:10IA-64SP1Not Applicable
Wadvapi32.dll5.2.3790.2559619,52028-Oct-200513:10x86SP1WOW
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Advapi32.dll5.2.3790.4341,382,91228-Oct-200513:10IA-64Not Applicable
Wadvapi32.dll5.2.3790.434573,95228-Oct-200513:10x86WOW

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
You must have Microsoft Windows XP Service Pack 2 (SP2) or Windows XP SP1 installed to apply this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP with SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll5.1.2600.2792617,47209-Nov-200502:29x86
Windows XP with SP1, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Advapi32.dll5.1.2600.1771570,88009-Nov-200502:21x86SP1
Ksecdd.sys5.1.2600.177180,51209-Nov-200500:48x86SP1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbfix kbwinserv2003presp1fix kbbug kbhotfixserver kbqfe KB909737
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