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Article ID: 910474 - Last Review: December 4, 2007 - Revision: 3.4

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SUMMARY

Microsoft has released an update for Microsoft Office XP. This article describes information about how to obtain the update and contains a list of issues that are fixed by the update. This article also describes how to determine whether the update is installed.

INTRODUCTION

Microsoft has released an update for Microsoft Office XP. This update provides Rich Text Format improvements. The update also provides the framework for a converter. The converter opens and saves files by using the Open XML file format that is new to the 2007 Microsoft Office system. The steps in this article apply to the Beta version of the framework. For more information about the release version of the framework and converters, click the following article number to view the article in the Microsoft Knowledge Base:
924074  (http://support.microsoft.com/kb/924074/ ) How to use earlier versions of Excel, PowerPoint and Word to open and save files from 2007 Office programs

MORE INFORMATION

Update details

List of issues that the update fixes

The update for Office XP (KB910474) fixes the issues that are described in the following Microsoft Knowledge Base articles.

Microsoft Excel 2002

915495  (http://support.microsoft.com/kb/915495/ ) Description of the Excel 2002 post-Service Pack 3 hotfix package: March 8, 2006
Microsoft Office XP

829349  (http://support.microsoft.com/kb/829349/ ) Description of the Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
Microsoft PowerPoint 2002

830007  (http://support.microsoft.com/kb/830007/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: May 6, 2004
867812  (http://support.microsoft.com/kb/867812/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: June 24, 2004
870768  (http://support.microsoft.com/kb/870768/ ) PowerPoint 2002 post-Service Pack 3 hotfix package: July 6, 2004
887610  (http://support.microsoft.com/kb/887610/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: October 31, 2004
887969  (http://support.microsoft.com/kb/887969/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: October 25, 2004
889172  (http://support.microsoft.com/kb/889172/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: November 10, 2004
894877  (http://support.microsoft.com/kb/894877/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: February 24, 2005
895319  (http://support.microsoft.com/kb/895319/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: March 3, 2005
897244  (http://support.microsoft.com/kb/897244/ ) Description of the Microsoft PowerPoint 2002 post-Service Pack 3 hotfix package: April 21, 2005
906197  (http://support.microsoft.com/kb/906197/ ) Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: September 6, 2005
Microsoft Word 2002

915035  (http://support.microsoft.com/kb/915035/ ) Description of the Word 2002 post-Service Pack 3 hotfix package: February 14, 2006
915361  (http://support.microsoft.com/kb/915361/ ) Description of the Word 2002 post-Service Pack 3 hotfix package: February 20, 2006
915743  (http://support.microsoft.com/kb/915743/ ) Description of the Word 2002 post-Service Pack 3 hotfix package: February 24, 2006
916561  (http://support.microsoft.com/kb/916561/ ) Description of Word 2002 post-Service Pack 3 hotfix package: March 13, 2006
917581  (http://support.microsoft.com/kb/917581/ ) Description of Word 2002 post-Service Pack 3 hotfix package: March 31, 2006

Installation details

Prerequisites

You must have the following software updates installed to apply this update:
  • Microsoft Office XP Service Pack 3 (SP3)

    You must have Office XP SP3 installed to apply this update. For more information about how to obtain Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    307841  (http://support.microsoft.com/kb/307841/ ) How to obtain the latest Office XP service pack
  • Microsoft Windows XP Service Pack 1 (SP1) or later (Windows XP users only)

    You must have Windows XP SP1 installed to apply this update. For more information about how to obtain Windows XP SP1, click the following article number to view the article in the Microsoft Knowledge Base:
    322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack
  • Microsoft Windows 2000 Server Service Pack 4 (SP4) or later Windows 2000 service packs (Windows 2000 users only)

    You must have Windows 2000 SP4 or a later Windows 2000 service pack installed to apply this update. For more information about how to obtain Windows 2000 SP4, click the following article number to view the article in the Microsoft Knowledge Base:
    260910  (http://support.microsoft.com/kb/260910/ ) How to obtain the latest Windows 2000 service pack

Additional requirements

After you install this update, you must apply the Microsoft Office Compatibility Pack. For more information about how to obtain the Compatibility Pack, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466 (http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466)
Note Before the release of the Compatibility pack, a beta version of the Compatibility pack was available.

If you do not install the Compatibility Pack, you may be prompted to download and to install the Compatibility Pack in the future.

For more information about the issues that may occur if you do not install the Compatibility Pack, click the following article number to view the article in the Microsoft Knowledge Base:
919026  (http://support.microsoft.com/kb/919026/ ) Error message when you try to open or to save a 2007 Office document: "Do you want to download a compatibility pack so that you can work with this file"

Removal information

To remove this update, use Add or Remove Programs in Control Panel.

Note You may not have the option to remove the update from Add or Remove Programs in Control Panel. For more information about how to remove certain Office updates by using Add or Remove Programs in Control Panel, click the following article number to view the article in the Microsoft Knowledge Base:
903771  (http://support.microsoft.com/kb/903771/ ) Information about the ability to uninstall Office updates

How to obtain and to install the update

The client update
If you installed Office XP from a CD-ROM, you can use the Microsoft Office Update Web site to automatically install all the latest updates that include all the available service packs, security updates, and updates.

Note We recommend that you install the client update by using the Office Update Web site. The Office Update Web site detects your particular installation of Microsoft Office and prompts you to install exactly what you must have to make sure that your Office installation is up to date.

Office Update Web site

To have the Office Update Web site detect the updates that you must install on your computer, visit the following Microsoft Web site, and then click Check for Updates:
http://office.microsoft.com/en-us/downloads/FX101321101033.aspx (http://office.microsoft.com/en-us/downloads/FX101321101033.aspx)


After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.
The administrative update
If you installed Office XP from a server location, the server administrator must update the server location by using the administrative update. Then, the server administrator must deploy the update to your computer.

For more information about how to update your administrative installation and deploy the update to client workstations if you are the server administrator, click the following article number to view the article in the Microsoft Knowledge Base:
301348  (http://support.microsoft.com/kb/301348/ ) How to install public updates to administrative installations of Office XP
Note You must restart the computer after you apply this update.

The Office Admin Update Center for Office IT professionals contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site:
http://technet.microsoft.com/office/bb267346.aspx (http://technet.microsoft.com/office/bb267346.aspx)

How to determine whether the update is installed

For more information about how to determine the version of Office XP that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:
291331  (http://support.microsoft.com/kb/291331/ ) How to check the version of Office XP
The update for Office XP (KB910474) contains files that have the versions that are listed in the following table. You do not have to install this update if you have a later version of the files that are listed in the table.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Excel.exe10.0.6793.09,354,57603-Mar-200600:11
Powerpnt.exe10.0.6798.06,097,68015-Apr-200601:10
Winword.exe10.0.6798.010,709,77615-Apr-200601:10

APPLIES TO
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbfileawareoff2007 kbpubtypekc kbsavefile kbopenfile kbconversion kbexpertisebeginner kbfix kbupdate kbdownload atdownload KB910474
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