When you use the Volume Shadow Copy Service (VSS) to back up
Microsoft SQL Server 2000 database files or Microsoft SQL Server 2000 Desktop Engine (MSDE) database files, you
may receive the following error message:
shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error
0x800423f4. This is part of System State. The backup cannot continue.
Additionally, the following event is logged in
the Application log:
error: Failed to create VDS Object. hr=0x80770005.
This problem occurs because the SQL Server service is running
under a startup account that has the format .\UserName
. In this case, the VSS cannot identify the service
account of SQL Server.
To resolve this problem, configure the startup account of the
SQL Server service to use the LocalSystem
account. Alternatively, use a startup account that has the full name of the domain account instead of
a period (.) to start the service. For example, use the startup
to start the service.
The problem that is described in this article may also occur when
you use a SQL Server Virtual Device Interface (VDI) application to
back up SQL Server 2000 database files or SQL Server 2000 Desktop Engine
(MSDE) database files.