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Article ID: 913437 - Last Review: October 9, 2011 - Revision: 2.0

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SYMPTOMS

You are using a computer that is running the Korean version of Microsoft Windows XP Media Center Edition 2005 and that uses the Korean Input Method Editor (IME). In this case, the HTML programs that use the HtmlInput ActiveX control do not support non-English keyboard characters.

CAUSE

This problem occurs because the ActiveX control that is used to enter text in HTML programs always uses the remote triple-tap functionality. The triple-tap functionality is used even when you use a keyboard.

RESOLUTION

Update information

An update is now available from Microsoft to fix this problem. To install this update, visit the following Microsoft Windows Update Web site:
http://update.microsoft.com (http://update.microsoft.com)
This update changes the behavior of the ActiveX control so that keys do not invoke the triple-tap behavior except when you press the following keys:
  • The number (0 through 9) keys
  • The asterisk (*) key
  • The number sign (#) key

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have the Korean version of Windows XP Media Center Edition 2005.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ehkeyctl.dll5.1.2715.2830178,17620-Jan-200606:24x86
Spupdsvc.exe6.2.29.022,75213-Oct-200506:54x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the triple-tap functionality, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms818210.aspx (http://msdn2.microsoft.com/en-us/library/ms818210.aspx)
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows XP Media Center Edition 2005
Keywords: 
kbautohotfix kbbug kbqfe kbhotfixserver KB913437
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