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Article ID: 914804 - Last Review: August 29, 2007 - Revision: 3.2

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SYMPTOMS

Consider the following scenario. You access a shared folder that is located on a remote Microsoft Windows XP-based computer. You then rename a file in the shared folder, or you move a file into another shared folder. Then, you disconnect from the remote computer. Additionally, a System Standby or System Hibernate timer is specified in the remote computer's Power Options item in Control Panel. In this scenario, the remote computer no longer automatically enters standby or hibernation.

CAUSE

This issue occurs because the system on a remote computer does not re-enable the automatic System Standby or System Hibernate timer after you disconnect from that computer.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb.sys5.1.2600.2928454,40013-Jun-200609:57x86

WORKAROUND

To work around this issue, use one of the following methods:
  • Manually put the remote computer into standby or into hibernation. To do this, follow these steps:
    1. Click Start, and then click Shut Down.
    2. In the What do you want the computer to do? list, click Stand by or Hibernate, and then click OK.
  • To restore the functionality by which the remote computer automatically enters standby or hibernation, restart the remote computer.

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbqfe kbautohotfix kbhotfixserver kbtshoot KB914804
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