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Article ID: 915046 - Last Review: September 19, 2007 - Revision: 4.1

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

The DynamicEntity XML code that you create by using the Opportunity form differs from the DynamicEntity XML code that you create by using the Marketing List form in Microsoft Dynamics CRM 3.0. This problem occurs even though you use methods that are documented in the Microsoft Dynamics CRM Software Development Kit (SDK) to capture the DynamicEntity XML that is generated when an opportunity is created in Microsoft Dynamics CRM 3.0.

When the opportunity is created by using by using the Create Opportunity functionality on the Opportunity form, the DynamicEntity XML contains text that resembles the following code example.
<Property xsi:type="CustomerProperty" Name="customerid">
     <Value type="account">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</Value>
</Property>
When the opportunity is created by using the Create Opportunity functionality on the Marketing List form, the DynamicEntity XML contains text that resembles the following code example.
<Property xsi:type="LookupProperty" Name="customerid">
     <Value type="account">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</Value>
</Property>

CAUSE

This problem occurs because different property types are used for the customerid attribute when the opportunity is created. The LookupProperty property type can be used for many different entities. The LookupProperty property type produces XML that is passed to the Edit.aspx page of the opportunity. This XML resembles the following code example.
<opportunity>
     <name>Opportunity Name</name>
     <pricelevelid type="1022">{F31BB38A-0EC0-403F-99A6-3AF469D7D76E}</pricelevelid>
     <isrevenuesystemcalculated>1</isrevenuesystemcalculated>
     <opportunityratingcode>2</opportunityratingcode>
     <statuscode>1</statuscode>
     <ownerid type="8">{E23750FB-AD71-DA11-AAAA-000D56C2E08A}</ownerid>
     <accountid>{A7DAB4C6-E477-DA11-AD18-000874DE7397}</accountid>
</opportunity>
The CustomerProperty property type is only used for accounts, for contacts, and for leads. The CustomerProperty property type produces XML that is passed to the Edit.aspx page of the opportunity. The XML resembles the following code example:
<opportunity>
     <name>Opportunity Name</name>
     <customerid type="1">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</customerid>
     <pricelevelid type="1022">{F31BB38A-0EC0-403F-99A6-3AF469D7D76E}</pricelevelid>
     <isrevenuesystemcalculated>1</isrevenuesystemcalculated>
     <opportunityratingcode>2</opportunityratingcode>
     <ownerid type="8">{E23750FB-AD71-DA11-AAAA-000D56C2E08A}</ownerid>
     <statuscode>1</statuscode>
</opportunity>

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815  (http://support.microsoft.com/kb/922815/ ) Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731  (http://support.microsoft.com/kb/935731/ ) Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 1 and in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
    • Microsoft CRM 3.0
    • Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
Keywords: 
kbhotfixserver kbbug kbqfe kbmbsmigrate KB915046
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