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Article ID: 916146 - Last Review: January 16, 2015 - Revision: 5.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.


Consider the following scenario. You open an entity form in the Polish version of Microsoft Dynamics CRM 3.0. You then press ALT GR+S to type the Polish special "S" character in the form. In this scenario, the Polish special "S" character is not typed. Additionally, the entity form is unexpectedly saved and closed.

  • The ALT GR key is the right ALT key.
  • In most language versions of Microsoft CRM 3.0, if you open an entity form and then type one of the following keyboard shortcuts, the entity form is saved and closed:
    • CTRL+S
    • ALT GR+S
    • ALT+S


This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815  ( ) Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates
887283  ( ) Microsoft Business Solutions CRM software hotfix and update package naming standards
kbnosurvey kbarchive kbfix kbexpertisebeginner kbqfe kbmbsmigrate kbHotfixServer KB916146
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