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Article ID: 917140 - Last Review: October 9, 2011 - Revision: 3.0

Hotfix Download Available
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SYMPTOMS

You have a computer that is running Microsoft Windows XP with Service Pack 2 (SP2). After you start the Microsoft Application Compatibility Toolkit (ACT) 4.1 on this computer, detailed ACT log entries cannot be logged in the ACT log file. Some general log entries in the log file resemble the following:

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Log "C:\WINDOWS\system32\sdbinst.exe"
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Log "C:\Program Files\Microsoft Application Compatibility Toolkit\Compatibility Administrator\demoapp.exe"
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Log "C:\WINDOWS\system32\sdbinst.exe"
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Note This problem only occurs on a computer that is running Windows XP with Service Pack 2.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows XP Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Acadproc.dll5.1.2600.299339,42411-Sep-200611:15x86SP2
Acgenral.dll5.1.2600.29931,852,92811-Sep-200611:15x86SP2
Aclayers.dll5.1.2600.2993450,04811-Sep-200611:15x86SP2
Aclua.dll5.1.2600.2993141,31211-Sep-200611:15x86SP2
Acspecfc.dll5.1.2600.2993245,24811-Sep-200611:15x86SP2
Acxtrnal.dll5.1.2600.2993116,22411-Sep-200611:15x86SP2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about the Microsoft Application Compatibility Toolkit, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/windowsvista/aa905066.aspx (http://technet.microsoft.com/en-us/windowsvista/aa905066.aspx)
Keywords: 
kbautohotfix kbfix kbbug kbhotfixserver kbqfe KB917140
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