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Article ID: 917347 - Last Review: August 30, 2012 - Revision: 4.0

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Summary

Microsoft has released an update for Microsoft Word 2002. This article contains information about how to obtain the update. Additionally, this article describes the issues that you may encounter after the update is installed and how to determine whether the update is installed.

INTRODUCTION

This update for Microsoft Word 2002 provides the framework for a compatibility pack to open and to save files by using the Open XML file format that is new to the 2007 Microsoft Office system.

More information

Update details

Earlier released updates that this update includes

Update 917347 includes the following earlier released update:
917335  (http://support.microsoft.com/kb/917335/ ) Description of the security update for Microsoft Word 2002: June 13, 2006

Known issues

Known issues that may occur after the update is installed

After you install update 917347, you may receive the following error message when you try to open a file that was previously saved in Microsoft Office Word 2007:
This file was created by a newer version of Microsoft Word. Do you want to download a compatibility pack so that you can work with this file?
For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
919026  (http://support.microsoft.com/kb/919026/ ) Error message when you try to open or to save a Microsoft Office 2007 file: "Do you want to download a compatibility pack so that you can work with this file"

After you install update 917347, RTF documents that are created from other RTF editors may open in Word. However, these documents may be missing inserted graphics.

Note Microsoft has confirmed that this is a problem. We are currently investigating it.

You may be able to resolve the missing graphics problem on a system that was not updated with update 917347. To do this, follow these steps:
  1. In Word 2002, open the .rtf file.
  2. On the Tools menu, click Options.
  3. In the Options dialog box, click the Compatibility tab, set the Recommended option for setting to Microsoft Word 2002, and then click OK.
  4. Resave the .rtf file.

Removal information

To remove this update, use Add or Remove Programs in Control Panel.

Note You may not have the option to remove the update from Add or Remove Programs in Control Panel. For more information about how to remove certain Office updates by using Add or Remove Programs in Control Panel, click the following article number to view the article in the Microsoft Knowledge Base:
903771  (http://support.microsoft.com/kb/903771/ ) Information about the ability to uninstall Office updates

Installation details

How to obtain and install the update

Update 917347 is located at the Microsoft Download Center. To download this update and to view installation instructions and deployment strategies, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=617D564F-FA34-4E8F-B1EC-0A0CF0326C52 (http://www.microsoft.com/downloads/details.aspx?FamilyId=617D564F-FA34-4E8F-B1EC-0A0CF0326C52)

How to determine whether the update is installed

Update 917347 contains the file that has the version that is listed in the following table.
Collapse this tableExpand this table
File nameVersion
Winword.exe10.0.6804.0
You do not have to install this update if you have a later version of the file that is listed in the table. For more information about how to determine the version of Office XP that is installed on your computer, click the following article number to view the article in the Microsoft Knowledge Base:
291331  (http://support.microsoft.com/kb/291331/ ) How to check the version of Office XP

Information for administrators about .msp files

Update 917347 consists of a full-file Microsoft Windows Installer file (.msp file). The .msp file is packaged in a self-extracting executable file. The following .msp file is distributed in this update:
Winwordff.msp

Features for reinstalling specific components for administrators

If you update your administrative installation point and then recache and reinstall Word 2002 on client computers, you can run a command line that includes the REINSTALL=[list of features] property. This property specifies whether you want to reinstall specific components of Word 2002 from the administrative image. For update 917347, the value for [list of features] is as follows:
WORDFiles
Alternatively, you can substitute the parameter REINSTALL=ALL to reinstall all Microsoft Office components on the client computer.

The Office Admin Update Center for Office IT professionals contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office Admin Update Center, visit the following Microsoft Web site:
http://technet.microsoft.com/office/bb267346.aspx (http://technet.microsoft.com/office/bb267346.aspx)

Applies to
  • Microsoft Word 2002
Keywords: 
kbPubTypeKC kbbug kbconversion kbopenfile kbsavefile kbexpertisebeginner kbqfe kbfix kbupdate kbdownload atdownload KB917347
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