When you try to recover data that is associated with an inaccessible domain member account after you upload a new certificate to a Microsoft Office Groove Server Manager or a Groove Enterprise Management Server, you may receive the following error
When you upload a new
passphrase or data recovery certificate to the Groove domain manager server or make
other policy updates to the server, the client computer must connect to the server to
receive those changes.
If the account has not logged in and
successfully initiated a connection to the Groove domain manager server since the
certificate was replaced, you cannot use the new certificate to
recover data from that account. Because the certificate is seen as invalid, you receive the error message that is mentioned in the "Symptoms" section.
Even if there are no problems with the network
and all users are always logged in to Groove, load balancing can still cause a
lag that lasts several hours between the update on the server and the update on the client computer.
If an account is offline because of user absence or because of a lack of network
access, the client information can be much older. To work around this
issue, retain old certificates until you are sure that all members have received them.